Hotels with Jacuzzi in Room in Cozumel

OVERALL: Small, adults-only, boutique hotel in an isolated area. If you want to escape the world with a book under a palapa, this is your place. If you want 5-star accommodations with activities and service to your room or palapa, this is not your place. LOCATION: Remote. At night you can see the stars. The beach is very soft so not possible to take a long walk, but a hike/bike trail along the coast. Avoid swimming or snorkeling due to large waves. A 10-minute walk is Chen Rio beach with a rock barrier so you can wade. Also, a beach restaurant. ROOM: Clean with tile and stucco. Dresser with drawers but no closet or place to hang clothes. Spring bed not comfortable if used to memory foam. AC from 9pm-8am but we preferred the breeze. Soap, shampoo and drinking water but no hair dryer, TV, or coffee machine. The toilet area shared the same floor as shower so was often wet. AMENITIES:  Lounge chairs around the pool and beach, with several palapas. Games and cards provided. No water activities or equipment. No standard room service or drink service to the beach. Internet was slow and sporadic. Cell phone hit and miss, best standing on upper floor walkway. FOOD: Hotel offers breakfast, lunch, dinner with many options. Prices reasonable. Most meals good, several spectacular, though two had undercooked vegetables, pasta. Coconuts bar is also next door. STAFF: They do everything possible to make your stay enjoyable. Only negative is we were questioned about our tip during checkout.

The view is breath-taking! There's no better view on Cozumel! This hotel is on the "Wild Side" of Cozumel. The location is very secluded and private. Our hosts Omar and Esteban were so accomodating and welcoming. The food is absolutely delicious! They offer all three meals so you do not have to leave the site if you do not wish. The housekeeping staff is excellent and pays attention to details. Be aware the site is eco-friendly-in this case there is no air conditioning from about 7:00 am to 10:00 pm. But, in our case, that was not an issue as there was a constant breeze coming in from the ocean. The pool is well kept and cleaned every morning. "Coconuts" Bar & Restaurant is adjacent to the site and it's a fun and upbeat place to go. Ventanas is in the process of adding a beach bar too. The only improvement I would have to say (and this would not keep me from visiting again), would be that our room #24 could use a bathroom update. It was clean, but dated. Overall, we LOVED Ventanas al Mar.

We will continue to return for the comfort, tranquility and relaxation. Though we live nearby on the mainland in Playa Del Carmen, we enjoy spending a few days here each year. The staff is always inviting, helpful and professional. The rooms are spacious, comfortable and clean. The location is AWESOME! We enjoy the quietness and seclusion away from the populated west side. Days of reading, sunning, walking the beach, cooling off on the pool. Excellent breakfast starts the days. Romantic dinners after sunset. Full bar available all day. If you want a little entertainment, walk next door to Coconuts tourist bar. Open in the afternoons only (closes before dark). Have a cold beer and watch the cruise ship tourist come and go. Remember before arrival: If you taxi out, get the driver’s number and agree on a pick up date and time. There are no passing taxis. WhatsApp the driver the night prior to departure for confirmation. All rooms (except treehouse) face the sea and receive a good breeze. While a little more $, we enjoy the lower rooms (1-8) as they step out to the sandy decks with sun beds. Bring a lot of sunscreen.

ABSOLUTELY love this place!!! If you are looking for a relaxing, quiet, away from everyone place to stay this is your place. All you hear every evening is the sound of the waves, the staff is very friendly & will assist with any requests you have, food is wonderful, rooms are cleaned daily, can walk to the restaurant/bar next door if you choose, have a stretch of beach all to yourself, pool, many chairs arranged around the property you can move, they give you beach towels, bring drinks & food to you on the beach or by the pool. The entire staff is amazing. We will be back every year. (No TV's in the room but you do get WiFi.) A great place to completely unwind and relax!! LOVED IT!!!

A slice of paradise one can only experience on the east side of Cozumel! Truly a unique place to stay, with the sound of the waves all night long. I recommend room #19 which has spectacular ocean views and a long view of the sandy beach. At night, the star gazing is something you can't get in too many places...far from the the crush of the city, the stars seemed 3 dimensional in the sky. Dinner at the restaurant was very good, with some.fresh fish. Breakfast is included and was service to your table from the menu. Dinner for 2 with a glass of wine and a soft dri k was about 65 USD. Very romantic.

The room we had was called deluxe. The bsthroom was incredobly small. When opening the bathroom door, the door would hit the toilet. The shower door when opening would not open all the way as it would hit the toilet also. Water pooled at the bottom of the shower door causing the door frame to rust and cause the room to smell. Once in the shower, the glass door would get stuck and not open. This being a safety issue as it could break when trying to push open. Overall, the washroom was so incredibly small it was impossible to do anything in there without bumping into something or being on a wet floor ( there was water leaking at the shower door as you could not close it firmly shut. The rest of the room and stay was nice. Good food and service. Beach area was nice for snorkling but for tanning and going in and out of water not so great because the water was deep and shore was rocky. The beach bar, restaurants,wahrooms and part of the beach area was fenced off and in repairs. Entertainment shows at night were pretty good. Kereoke nights were painful to listen to. Transportation to and from the island was tough as it was really tight to reach aieport and catch a flight. Extta cost but worth it if you like snorklinh and diving!

Overall our family of 4 with two teenagers had a good stay. As with any AI there were pros and cons. We were on the 6th floor and the view was amazing, but FYI trees would block many lower floor views. The pool is redone beautifully, and the over water terrace beds are amazing. Great snorkeling out front (bring your own gear). Great drinks with quality booze options, but no alcohol served until 11 AM. The restaurants were excellent, we loved the lunch cevicheria, however the buffet wasnt very good and there needs to be a net around the whole dining area to keep birds out of the food that’s not covered. Check schedule and make online reservations for dinner at the restaurants, no limit but not all are open every night. Wished there were more activities during the day, the evening entertainment was ok- I think the fire show is the highlight but we weren’t there for that. Air conditioning was great in one of our rooms but wouldn’t get below 23c/75f in the other. Overall an awesome hotel for adults but there are better options for families with kids.

I wanted to love this property, but it wasn’t perfect or even great. I can’t see her never got back to me after they messaged if I needed anything. When I login for room service it showed prices meaning it was going to charge me. The buffet was OK. The specialty restaurants were a little bit better but still OK. Which is a good thing for an all inclusive. It could’ve been worse. There were towels and drinks that should’ve been picked up. I only got asked if I wanted to drink once when I was at the beach. Seemed very understaffed. Servers were very friendly and on par. They don’t rent snorkeling gear, which is shocking and surprising all at the same time. Bring your own. I guess overall I’d say I was super bummed about the food and the timing. I wanted to have lunch at noon, but it was closed and the other place. There was no seating. It was a great family place, lovely staff, safe clean overall. I appreciated the room Upgrade via Expedia, I had to ask for it and it was granted. Not sure what the concierge service is for if they don’t answer and don’t ask what you’re interested in i.e. shows etc. but they were nice on the first introduction. Bartenders by the pool very nice. But the pool was dirty and there was no bartender down at the pool. They would come down if you sat there, but would not hang out. One of my favorite parts about a pool bar at most all inclusive is the bartenders in their personalities. Very lacking.

The rooms were spacious and very clean. A little outdated, but still very comfortable and clean. The restaurants were all amazing. We at so well the entire week. Loved them all. The staff is the best. Super friendly and helpful. They are very well staffed and anticipate everything you may need. I would definitely recommend this resort.

We have been coming here for over two decades, so obviously love it. It is located out of town, and is relatively small, so is nice and quiet. There are evening shows, but they were over before we went to bed, so didn’t disturb us. The staff were without exception excellent. We are not “foodies” but enjoyed all the options (although as Americans, we have learned to pack extra chocolates when traveling out of the country!). Non-alcoholic beer was finally available! The best part is the snorkeling that is available right in front of the resort. Our diving company, Dive With Cristina, picked us up at the pier right by the breakfast buffet. Potential negatives: it is out of town so you need a car or ride to go anywhere else. Currently (November 2024) the pools are closed for major renovations. A snorkeling tour was provided as compensation. We initially had no hot water in the shower but this was fixed. One elevator was out of service but we used the stairs anyway. The hotel is a little “tired” and could use some paint. I had to think hard to come up with these “problems”. Over the decades, we have stayed at five other resorts on Cozumel or the Riviera Maya. This remains our favorite by far. I would go back today if I could.

Basic room (garden view) we purchased on Expedia was upgraded to ocean view king. The views were spectacular and the room was immaculate. We have stayed at Dreams several times over the last 2 years and it still looks new and modern. Mini fridge was stocked and fresh fruit and chocolates were on the table. At this point, our travel-day stress began to fade. Since it had been a year since our previous visit, we still decided to walk around and check out the resort and see if we noticed any changes. We found the pools to be clean and clear, the bars were stocked with premium liquor, and re-invigorated menu items at the restaurants. Staff were courteous, polite and responsive. It’s hard to think of anything negative to say. If I had to say something negative about our experience, it would be that the house wine was not that palatable. Noteworthy: Karina - experienced, helpful manager Vicky - beach-side server with excellent memory Gloria - BEST omelet maker Alejandro, Fernando, Darvin- favorite restaurant staff Amilcar - hard working bell boy and always has a smile on his face Angel - expert at beach bar & Olio’s bar Rooms come with steamer, 5-10 hangers, and hair dryer. Pillows are fluffy and we slept so well! Plenty of outlets for charging all of your devices. Wifi even works while on the beach.

Overall, we really enjoyed our stay. I think it depends what you're looking for. It's a smaller, more intimate (albeit family-filled) resort without the amenities and selection of larger places, perfect for my wife and me (both retired)--but brings advantages and disadvantages. Great: attentive staff, walkable (5 min, end-to-end), good restaurants (no reservations needed), oceanside room really was right on top of the ocean, beach waiter service, snorkeling from the beach, small, casual shows each night outside the bar (Karaoke, Magic, etc.). Less-than-great: limited buffet, Preferred upgrade basically just meant a better view and access to restaurants at adjacent Sunscape & Secrets via shuttle cart and room service, small (and sometimes loud) pool, no 24-hour food/drink locales, some places could use more maintenance attention. All that being said, we would book there for our next visit to Cozumel.

The rooms were very spacious and comfortable clean compared to the other hotels that were built in the chain of hotels and that attracted me there. It is a great place to stay for two weeks or seven days. No matter what you decide to do here you will be taking care of tip often and break down the dollar amount so that you can spread it around. Hotel entire staff are very helpful and speak English but brush up the basics of speaking Spanish. They are offering free classes so take them the event staff! The pool are cleaned daily and the beach is clean and seating very good for sunset pictures or just relaxing and sleeping, getting the tanning done. All bars are open and everyone is happy seated. Buffet has superb food and drinks and opinions are pleasant. I was there 6days and 7 nights but met a couple people who come to stay for at least 14 days diving. You get all inclusive and rooms service is top tier for sure! I’m going back same time next year and taking more excursions!

The hotel was very nice and the beach was the best, we love this area! The culture and the staff were amazing and work so hard but are always smiling and saying hola! The food we had at secrets was great, the omelets in the morning are always superb as well as all the fruit. Miguel was great at the secrets dinner which is one of the restaurants we had access to. We had amazing salmon for lunch there, hamburgers are always a hit, the ceviche at secrets restaurant was the very best! It rained a lot while we were there this time, but the ocean is amazing! We did love the shower and the balcony. The fridge was stocked daily as well as they left snacks in the room. We could use towels bc we never got any fresh towels and never any hand towels. We will stay at dreams again!

We had an incredibly long wait for our room, but once it was ready, the team did everything they could to make up for it! The room was incredible, the AC worked great, the mini bar was restocked very regularly. Karina at the desk was great, and ALL of the staff at all restaurants and bars were amazing! It is a nice, quiet resort, with all the amenities you can want. The food was excellent, we enjoyed all of the a la carte restaurants, more than once. We could have gone to the sister resorts for meals too, but didn't feel like we needed to! The snorkeling of the beach was excellent, we went in every day. Overall incredibly happy with our stay, and we will gladly return for another trip!

Overall, this is exactly the kind of vacation I wanted to take. The all inclusive feature was the most beneficial and you can choose the different restaurants on site as well as the neighboring Sunscapes and Dreams for food and drinks. We stayed in the Oceanfront 111 on the lower level, which was perfect to walk out to the beach with that view and was absolutely beautiful every single morning. The bed was comfortable, the soaking tub, my girlfriend absolutely took advantage of. Housekeeping was spot on to replace towels and make the bed and take out the garbage daily. All the staff members were so nice and everybody we came across was so accommodating and helpful. We didn’t have our daughter but every restaurant we went to asked if we had any kind of allergies which we’d really appreciated, we don’t, but our daughter does and we found that so inviting that they cared to make sure that they asked every single time we went to any of the restaurants. The menus were on the app were close, but not exactly to what they had for that day, but gave you a really good idea of all the times of the restaurants of when they were open and when they closed and what was preferred only and what was not. We were in a preferred suite so everything was available to us. The place isn’t perfect, but it’s still Mexico with a beautiful view and make the most of it. Just don’t go into the mindset that it’s a five star resort, make your own assumptions, but for us, exactly what we needed

Secrets Aura Cozumel was the perfect romantic escape. The Preferred Club Junior Suite Ocean Front Plunge Pool King was absolutely worth it—waking up to panoramic ocean views and having our own private plunge pool just steps from the beach was unreal. The romantic dinner on the pier was the highlight of the trip—beautifully set, incredibly peaceful, and the service was flawless. Throughout the entire resort, the staff was consistently warm, friendly, and attentive, making us feel genuinely welcome from the moment we arrived. Highly recommend for anyone looking for a relaxing, adults-only getaway with unforgettable moments.

We stayed at Secrets for 7 days on our honeymoon and loved it. We were in a "preferred room" which I would recommend because we had access to all the other pools/restaurants which we really liked. The adult only aspect was really nice. We loved the swim-up bar. Easy and quick to get drinks. Staff/service was great! We were always able to find loungers by the pool or beach and staff would come around to get us food/drinks. We enjoyed all the restaurants and thought the food was great (neither of us are picky). We only had a wait at the sushi restaurant on the rooftop, which is a small place. 24-hour room service was also really nice. The property and rooms are older - but not gross or falling apart as some of the reviews I read would suggest. We had a couple issues with water pressure and flickering lights, but not a big deal - we weren't there to hang out in the hotel room. Housekeeping came daily and restocked our minifridge with beers, snacks and towels. We dove with Dive Palancar which was definitely the highlight of the trip - they were right next door to Dreams so we could walk over or they would pick you up at the dock. Staff were great and the diving is amazing!

Older property but updated for the most part. Staff is wonderful, beach is amazing, food was good. Buffet for breakfast had a lot of choices. Plenty of beach chairs. The restaurants for evening dining were good too. Very relaxing spot.

This is our 2nd time at this resort. The location is amazing and we loved the pier pickup for diving. The staff is friendly and attentive! I would suggest if your room has an odor request a new one immediately. The first few days it wasn’t bad, but halfway through the trip we noticed our room had a really unpleasant odor. To be fair to the resort we did not report it, and we spent most of our time at the beach not in our room. However on our flight home we noticed the clothes we were wearing smelled like the room. When we got home, all of our belongings were permeated with the unpleasant smell. We have been home 5 days and still cannot get the odor out—it especially lingers in spandex material, ie bathing suits and workout clothes. Our luggage has been sitting outside for 5 days in an attempt to air the smell out and after soaking our clothes in an odor removal solution for 24 hours and multiple washings, many of our clothing items still have the odor, and most likely will need to be replaced. It’s been impossible to get out of silicone—watch bands, AirPod cases, etc and we have had to replace them. So great trip but bummed about the effects the smell has had on our belongings.

Very nice resort facility. Appears quite modern. Directly on the beach. Resort provides decent amount and quality of seating around pools and on the beach. Food, primarily buffet; is top quality, and serves a lot of guests quickly. Staff is friendly, and helpful. Reservations for other on-site restaurants was difficult to obtain-rush to make reservations when the one customer service agent is available and before all reservations possibilities are taken. The reservation setup is my main complaint of this resort. Staff members are bilingual, but I assume most speak multiple languages. Rooms are very comfortable; daily maid services, balcony area, comfortable beds, dorm fridges with stocked beverages, chairs, tables, desk, closet, and valuables safe. Made a note for the pre check-in questionnaire to celebrate a family member’s birthday, and the resort provided a banner and balloons to the room, and very well received! Nightly on-site entertainment provided. Daytime activities offered; beach volleyball, bingo, pool volleyball, and yoga. Bars for refreshments were a little confusing; where are they, what’s open and when, but they do serve name brands. Staff members were constantly cleaning all areas. Family friendly, with all ages present. Best resort of three visits to Cozumel, with price a major consideration. Would gladly stay again.

We stayed at the Meliá Cozumel from October 5th through October 25th and couldn’t have asked for a better experience. We upgraded to The Level, and honestly — it made all the difference. From fresh coffee delivered to our suite every morning to the private beachfront Bali beds, everything was thoughtfully designed to help us unwind. The staff was incredible — friendly, professional, and genuinely cared about making our stay special. Ian at the excursion desk helped us arrange a private island tour with Ricardo, who turned out to be one of the highlights of the trip. He shared Cozumel’s history, took us to local artisan shops, and introduced us to the best hand-pressed mojito on the planet on the island’s east side. The resort itself is beautiful and well-kept. The amenities are top-notch, and the restaurants exceeded expectations — every meal was delicious, and we never had a single day we didn’t enjoy. The beach area is quiet and peaceful, and the staff made sure we were never left wanting for anything.

The staff was very attentive. They assisted us with all our needs. Checking in / out did not take long at all. The lady who assisted us to make our restaurant reservations was very friendly and nice. The gentleman that takes care of the excrusions was patience and helpful trying to figure out what we can do without 10m old. There are activities conducted daily that were very interactive, such as Zumba,morning stretching, beach games, and pool volleyball within others. The energy that the staff conduct those activities is amazing. The hotel is pretty small, and you are able to get from one building to the other fairly quickly. The family pool is nice and open late hours, which is nice. The beach was nicely set up with chairs made available under the shade. The food is good. A variety of Mexican food was at the buffet, which allowed for different types of eaters to have something to choose from. They serve breakfast/ lunch / dinner. Dinner goes until late around 11pm. The food choose do change from one meal to the next.

Melia is one of the best all inclusives in Cozumel. Medium size, good beach access and well designed. Friendly and efficient staff, comfy rooms. Top flight liquor and bar drinks. The only flaw is that buffet meals are repetitive and ultimately boring. Best is breakfast with lots of fresh fruit, to-order omelettes, baked goods. For dinner, I would recommend making reservations for the 3 specialty restaurants, no extra charge, which are more interesting, or going the short distance by car or foot to "the Lobster House". Another option is taking a taxi into town where there are many good restaurants. I would return to Melia happily.

This is a perfect resort for a short, chill getaway! The rooms were comfortable, clean and quiet. There is no pressure to buy timeshares or trinkets on the beach, which is a refreshing change from other places in Mexico. And speaking of the beach, it's amazing! Sand is soft, no seaweed, plenty of places to relax and things to do. The staff are attentive with service, drinks are never ending and made strong, the property is very well maintained, and though the location is quiet, it's close to town and activities. We will definitely be back!

This is our second stay at Casa Del Mar. The first time was in a 1 bedroom in 2019, and just this year in a two-bedroom. Both were in the large building in the back that faces the basketball/tennis courts. Both have a great Kitchenette/Bar that we made great use of. Those rooms don't have ocean views or a balcony, but it was quiet back there, and we were out most of the day anyhow . I do recommend the 2nd or 3rd floor as its very private with window shades open you pretty much see the tree tops out the windows and no other buildings looking in on you. The property is an older Mexican style resort that is well maintained and clean. Room always serviced daily and plenty of towels. Never had to ask for anything extra. The staff were very friendly. I found the beds comfortably firm. I know some reviews mentioned sometimes difficulty with hot water, but we never had a problem and used the shower at different times of the day. Bottled water and hallway water dispenser provided daily a plus. The restaurant has a good selection/variety and everything I had there was great at a reasonable price. It looks like they are in construction, adding a 4th floor, and I look forward to seeing what the expansion will be on a future visit.

Resort was awesome. Staff was very helpful and friendly. Food and drink plan we felt was well worth the $59.00 a day. The wait staff and bartenders are top notch. We loved the food once we kinda figured things out. Chicken Tacos on the menu was what we call Chicken Taquitos, The Shrimp Cocktail was delicious, the Fajitas are some of the best we have had anywhere. The steak special on the menu was also delicious. What they call buffalo wings on the menu are just fried chicken wings with no kind of sauce which we call buffalo sauce(they are very good though) we ordered them every meal once we figured that small fact out. The drinks were spot on and the beer was ice cold. We will for sure be back. The diving across the street is Aldo very good. Jorge and his staff is very friendly and helpful. And the location over the bridge was very convenient.

Snorkeling was terrific, right off the property beach! Staff were not only friendly but were fun. Good restaurant on site. Area was convenient for what we needed. Really great little coffeehouse a block away. Grounds were a delight to walk around in, plenty of greenery. terrific view of the ocean from our balcony. Very clean.

We were lucky enough to get a newly renovated room with view to the garden. Friendly team, good rooms, i even liked the shampoo xD Spaceous balcony to hang the wet suits from diving and even a dock for you to be picked up for your diving trips. There is water and ice cubes in the hallway for everyone, and they give out towels for the beach. No real access to the beach but did the best they could with the dock and view over the ocean. Walls are kind of thin and you hear everyone walking/talking etc.

The entire staff was amazing, from check in to check out everyone was helpful and friendly. The room was comfortable and clean. The facilities well maintained and beautiful, and the restaurant and bar were very nice.

For those don't want to be in the middle of tourist traps this was absolutely wonderful. Quiet and peaceful area. The establishment and its grounds are beautiful and well maintained. As an all female traveler group we felt safe and secure with a 24 hr security guard and gated location. The area was clean and inviting. The rooms are large and spacious. Can't say enough great things about ALL the staff they were so helpful in translating and meeting our needs swiftly. They showed great hospitality especially Hugo. Hugo was awesome to communicate with and gain insight from to accommodate our needs. The breakfast was wonderful and the cooks were great. As we spoke little Spanish they were patient and took their time to understand what we wanted and how we wanted it cooked. If it came out wrong no problem they wanted to make it right. They introduced us to some new ways to eat some of our favorite foods. We rented transportation and lived as much l as possible like the locals Due to an injury we were given suggestions that would accommodate us since we couldn't enjoy water sports as previously planned. Restaurants were nearby and we rode or walked. Taxis are also available nearby at the corner.

Very clean and comfortable space with spacious rooms and extremely comfortable beds. breakfast was delicious and the staff very helpful and friendly. Not right in the Center which is great when you want to stay a bit away from the crowds and the garden and pool are amazing to relax. Definitely recommend to stay here!

- Very clean and extremely spacious apartment - Quiet location - Beautiful mansion with a nice pool and garden - Tasty, Mexican breakfast - Friendly and warm-hearted employees (especially the breakfast and cleaning ladies) - Closely located to the dive school, we were diving with (however be aware that’s it’s a good 30min walk to the city centre - but just a short taxi ride)

We really enjoyed our stay at the Villa! The staff was fantastic and friendly. The entire property was clean and everything was in working order. The bedding was comfortable, and the amenities provided were good. We especially appreciated the delicious breakfast in the mornings and having access to the pool, which was perfect for cooling off. Free parking was always available, which made things even more convenient. The location felt very safe. Overall, a wonderful stay — we would definitely return!

Charming, spotless, older hotel, well-maintained. Quiet location. Nice breakfast. Lovely balcony overlooking gardens and pool. Very helpful staff. Lots of space. Good wifi. Good streaming selection on wide-screen.

the private beach And jacuzzi as well as the nice breakfast that was offered…

Puerta del Mar hotel is a small bed and breakfast and a beautiful, amazing hidden gem. Our room was spacious, comfortable and had a perfect ocean view. The bathroom was large and there was lots of closet space. The hotel is very secluded and peaceful and I will definitely be back. Raul, the property owner was very kind and helpful. I wouldn't recommend the hotel for families with small children, only because there are a lot of delicate decor pieces that might break. But for older children and couples it is perfect! The beach right in front is stunning. A welcomed break from the big tourist resorts since it is small and has more of a home feel. Very relaxing, serene and very clean. Highly recommend!

Beautiful beachfront location on the quiet north end of Cozumel. The private villa, turned B&B, is exceptional. The room was perfectly situated with a large private balcony directly overlooking the sea. The room was large, comfortable, and very quiet. Breakfast was more than adequate if not luxurious. The owner was very kind and helpful. Having a car or scooter is pretty much required, as the area is rather isolated. But, with a car, you're able to enjoy the entire island, essentially going out to great restaurants in San Miguel, the south reefs, and the wild and undeveloped east side.

Raul was so kind and very flexible providing late check-in, he also provided continental breakfast (coffee, fruit, bread, yogurt, milk, and a good variety of options to get your day going) which we enjoyed in the nice dinner room, the house is gorgeous, amazing room view, wifi and hot shower were available at all times. Per the past reviews looks like Raul has been listening to their guests and keeps improving, I’m so glad he is sharing such a gem. This place is in the middle of greenery which is lovely.

Peaceful, quiet, clean, comfortable. Good location right on the beach. Kind and friendly staff. Safe. Room is serviced every day. Good value. Would definitely return.

We had a great stay at this house in Cozumel! The house is old but very cozy, with everything you need for a comfortable stay. The spaces are unique and interesting, and there is plenty of room to relax. The pool is great—large enough to really enjoy a swim. A fun bonus was the three little turtle residents, which added to the charm of the place. We also loved having a pool table for entertainment. Overall, it’s a wonderful spot with character, perfect for a relaxing getaway! Miguel, who takes care about the house, is a perfect guy who can organize everything :) They also offer home made dinner so use this possibility - the food is great.

This home is beautifully kept. It has something for everyone. Do you have teens? There is a basketball, volleyball court with high walls. There is a pool table too. The pool and water slide are fun for kids. The kitchen is well equipped and a delight to cook in. Two very large bedrooms with en suites and a queen room without. Watch out for changes of elevation between rooms ie steps up or down.

The place was great very clean beautiful pool great area plenty of room for 5 of us kids had a blast

Beautiful and comfortable villas. Everything is perfect. Nice jacuzzi inside and another outside, can be cool to refresh from the heat! The breakfast is amazing, it’s a whole meal for your day. All the team is really friendly and will help you! Their dinner offer is incredible! For the quality of this luxury villa, the price is very good!

The property is absolutely gorgeous! The staff make everything convenient and provide all requests promptly. We stayed in the Mapache villa and having the indoor pool was nice to come back to after a day out in the sun. Breakfast each morning was delicious and fresh, we stayed long enough to try each menu item, and chefs kiss to each one! They really have everything you need here if you're looking for a relaxing stay.

We liked the location as we wanted to stay far away from crowd and big hotels. It was perfect, as very quiet and close to the east side of Cozumel that is the best. And the breakfests were amazing. We did not try dinners, but I am sure they were delicious, too. Bianca and Diana were the best. All communication was good and in English. Thank you so much! Muchas gracias :)

Our stay here was great, away from the hustle and bustle of the town, humberto arrange a scooter for us which was a great way to explore the island and worked great for us having it dropped and picked up. The breakfast was by far the best we had in Mexico made by Blanca, also Ricky was very welcoming to us when we arrived and helped us with anything we needed, we left something in the room when we checked out and Ricky made sure we were reunified with it by meeting us in town. A peaceful stay on the north side of the island, 20 mins scooter ride from town but great access to seeing the great coastline on the north side of the island.

Rural setting with beautiful landscaping. Spacious cottage with great shower. Comfortable place to relax. Enjoyed birding around the property and down the lane. Close to ruins.

Beautiful property. It’s big but not crowded, and it’s separated into two sides by the main lobby. It has two pools, a jacuzzi, and several restaurants that serve tasty food, plus a gym (open 24 hr), a spa, a car rental agency, and an agency to schedule tours. The beach area is beautiful with clear water and little waves. It is about 15 minutes away from the centro.

This has to be my all time new favorite resort. It is serene, beautiful, with an understated elegance and graceful charm. The staff is friendly and accommodating, the food is amazing and the scenery is incredible. We stayed in a Junior Suite and it was so comfortable and nice with an incredible view off the balcony of the ocean. Breakfast buffet was included in the price of the room and it was delicious with lots to choose from and a lady that made homemade breakfast quesadillas of all kinds. The spa was incredible. We had a romantic package with a couples massage followed by a private jacuzzi outdoors and champagne and relaxation. It was worth every penny we spent. T

Breakfast buffet was fantastic. Great choice. Lovely freshly prepared omelettes. Lots of fruit, yoghurts, nuts, meats, cheeses, pastries etc. Delighted to see they had good range of tea for us Brits, especially the Earl Grey. We were delighted that the staff seemed happy to provide boxes so we were able to take away uneaten food which helped to keep us fed over lunchtime, always a welcome bonus when travelling on a budget!!!!! Rooms were spacious and comfortable with plenty of storage space, coffee maker, mini bar with complimentary drinks. 2 large bottles of water provided daily. Gorgeous pool areas with fabulously warm jacuzzi. Man made beach with easy access to sea which was good for snorkelling. Fab gym facilities with plenty of equipment for a decent work out. Great tennis court. Staff were very efficient and courteous.

The Hotel is located south of San Miguel on Cozumel. It has a nice park-like setting and a nice beach. The water is perfect for snorkeling and diving. The rooms and the the buildings are of age, nevertheless you can tell that the furniture and the rooms have a classy and elegant feel. The rooms are spacious, as well as the bathroom with the shower and the toilet. The air condition was working perfectly, nevertheless there was always a musty and moist smell in the room. The room of our kids did not have this smell. The bar/fridge was filled up everyday with beer, coke and water and the coffee machine from Nespresso was also freshly equipped everyday with new tabs. The terrace was equipped with a comfortable sofa and was only 20 m away from the pool, which is about 25 m long and also suitable for swimmers. The gym has top notch equipment, is very clean and open 24/7. The four restaurants are located around the main pool/beach area. The quality of the breakfast was really good, fresh juices, fresh cooked eggs and omelettes and a very diverse buffet. The waiter were very attentive and quick.

Stayed as family in Jan 2025 (kids 6 & 9) in a premuim pool acces room. Had a fantastic time at this stylish well appointed luxury resort with lush well maintained grounds. Good ratio of capacity to resort size. Never felt crowded even though near full occupancy. Pools were always clean but hot tub wasn't always hot for some reason. Staff were plentiful, happy and helpful. Restaurant food quality and variety were excellent if pricey. Highly recommend including the amazing breakfest buffet in your stay. Loved the views at the relaxed waterfront restos. Dont forget to take advantage of happy hour at both bars. Small beach perfect for kids, and rocky coral shoreline has great snorkelling with abundant reef fish, rays, squid and shallow wreck. Bring a flashlight to find octopus hunting in the tide pools at night. The sand outside the coved beach area has a lot of rocky bits mixed in. Our room was quite spacious and nicely designed with natural wood features. Well maintained and not worn down. Only issue was the shower floor was not sloped enough toward drain which caused water to run into the bathroom if not blocked with floor mat. Outdoor deck with direct acces to tranquility pool was nice with lots of seating but was not covered enough. Since it rained everyday, the huge immovable cusion was always wet which was very annoying. Unfortunately I can't recommend the pool access rooms on the east side of the pool for this reason. West and south side decks were better covered.

Amazing views from the room and balcony. Great poolside and jacuzzi by the sea, coupled with great cocktails. Delicious breakfast. Snorkeling directly from the hotel is a bonus.

The location, the pools, the jacuzzi overlooking the sea, the hotel style

Fantastic hotel, I had a room facing the ocean and that was just amazing. The hotel has a part 'adults only' and another part for families so you can choose between two pools, you have a jacuzzi within the ocean or you can go right into the ocean. Was perfect. Big plus because they offer yoga classes AND have a vegan breakfast option that was super tasty (vegan chilaquiles) (although I recommend expanding that offering to a second option for people who stay longer or who don't like chilaquiles).

Lovely hotel very modernistic in design. The sea view rooms are spacious , comfortable which a large balcony overlooks the pool etc. Fully stocked mini bar with iron and board, complimentary shower gels, hairdryers and the hotel provides a laundry service. Tea and coffee machine etc provided. Infinity pool , jacuzzi, steps down to the sea, small beach inlet. Use of Hotel pool next door which I believe is the sister hotel. Hotel set in quiet part of the island about 10 mins taxi ride to the main town Cozumel, 30 mins by push bike or a good 30 minute stroll. In the other direction some really nice restaurants again about same taxi journey or walk. Recommend The Lobster House - excellent menu - great steaks.

Absolutely everything! This hotel is a gem. We have been in luxurious hotels and B Unique feels like one even though it is a boutique hotel. It feels like it is managed that well (congrats to the management team!). So far the best value for money you can find in the island, if not in the entire area. The interiors of the building, the rooms and the shared spaces are gorgeous and extremely clean. The hotel’s service is top notch with extremely kind and professional staff. We were particularly lucky to be welcomed and supported by Gabriela who gave us a great guest experience from the moment we arrived and even after we had left (we forgot a fee things in our room and she kindly helped us retrieve them). The breakfast was good, simple but yet quite complete. Lunch was really good and dinner was honestly amazing. Tasty dishes with fresh ingredients. I must say that prices were good too especially when compared with other hotels in the area ;). You should try the cocktails! They’re great. We loved the ones with mezcal. The direct access to the water is perfect for a good snorkeling day and the infinity pool is beautiful. Just a jump away, there are corals to be explored and there is a very attentive lifeguard who will be watching over you and can give you great tips for spots where you can see amazing sea life right at the shore. You can also rent the equipment for water activities, rent a car and schedule tours at the hotel. They got you covered.

The staff was very friendly, polite, and accommodating. The entire staff was amazing. We were very impressed with our entire stay at the hotel. The hotel was modern and our room was comfortable, clean and roomy. We enjoyed the view and the location was good. The restaurant had very delicious food, coffee and drinks. Our servers Brianna and Onet were very pleasant, accommodating and such a pleasure as they were always smiling and took very good care of us. The bartender and cook were also very good at their job and pleasant. Vanessa and the supervisor were very pleasant, helpful, accommodating, and always smiling. We thoroughly enjoyed our stay and will stay here again when in Cozumel.

Lovely Hotel! Very nice well maintained modern and clean. The rooms are modern, spacious and comfortable. Wonderful friendly staff!! Great location and view of the beautiful Caribbean Sea.

The hotel is located at the end of the waterfront tourist area - so you can walk to the main plaza with lots of shopping and restaurants without any of the crowds or noise bothering you when in the room. Lovely sea views, very comfortable rooms and beds, all modern amenities. The hotel architecture itself is lovely - very airy and open. They had garage parking for our rental car. The staff were very friendly and hospitable. The breakfast cafe has great food with ocean views and great waitstaff as well. Overall, we loved our stay here and would HIGHLY RECOMMEND!

Great location easy walk from ferry and to nearby shops and restaurants but still quiet and peaceful. Huge rooms with fridge coffee maker etc. Lovely walk on rainfall shower. Staff were friendly and professional especially Vanessa and Nelba Infinity pool was fab but on the small side for actual swimming Extended my stay twice and would definitely stay again

The room was clean, comfortable and spacious with a nice balcony with views to the sea. We did not eat breakfast at the hotel but walked to one of the many restaurants nearby.

I have always admired this hotel when traveling to Cozumel and finally had the opportunity to stay there for a few nights....it was outstanding!!! I was looking for a quiet relaxing escape for a few days, but still close enough to the shopping, bars, and restaurants. Casa Mexican is perfect for all of it. the pool area is small and very relaxing with bar conveniently located. Sinthia the bartender is absolutely fantastic and became a good friend that I look forward to seeing again and again!!! The included buffet breakfast was the best ever....incredible food, clean dining area (in an open atrium!), and the staff were the best, especially Monica!! The room (503) was clean and comfortable with an amazing ocean view from the outdoor patio. Just can't say enough great things about this property! Casa Mexicana will always be my go-to home in Cozumel, they make you feel like family!!

Casa Mexicana feels like a home from home when we return. The staff are all wonderful, friendly and helpful. Particular thanks to the wonderful Cynthia and Monica who were always a joy. The location is perfect just minutes from the ferry port which makes arrival and departure simple and close to shops, bars and restaurants. The breakfast was always delicious with a tasty buffet that varied day to day and omelettes and pancakes cooked to order. The Seaview rooms are large with huge comfortable beds and large terraces overlooking the sea. The rooms are well equipped with hairdryer, iron and ironing board and a small fridge. The housekeeping staff keep the rooms spotlessly clean.

Our first stay at this lovely hotel though we had enjoyed their amazing breakfast on a prior visit. The hotel is spotlessly clean and the room was cleaned thoroughly and towels changed daily even when we were happy to reuse. All the staff were wonderful, particularly Vincente and Cinthia and couldn't do enough for us, a very personal touch. The pool veranda is small and welcoming with an excellent bar and sea view. The breakfast is excellent with lots of choice and omelette and waffle station cooked to order. The only minor improvements that would make it perfect is a small coffee machine or kettle in the room so we could make a hot drink. Otherwise the room is well equipped with safe, hairdryer, iron and fridge. A wonderful hotel and reasonably priced for the facilities and standard of service on offer. We were sad to leave! We will definitely want to stay again!

The location of the hotel is excellent - overlooking the sea, close to the ferry terminal and walking distance to the center. The rooms are clean, spacious and nice, with good views. The hotel is located on a quiet street, so you can have a good night sleep there. There are cool locally produced cosmetics in the bathroom, which turned out to be very good. The staff is very nice and friendly. The breakfast is good (you can order different types of eggs, an waffles) and it starts serving from 7 am. There is a very nice terrace with a small pool and the sea view - we met sunrise there in the morning and it was very peaceful and beautiful.

I was pleasantly surprised when we arrived as somehow the pictures didn’t impress me, but i found it to be much more quaint and cute in person. The breakfast was amazing, you could get omelette, huevos rancheros, pancakes, waffles, etc, probably one of the best included breakfasts I’ve had at a hotel. The ocean view and privacy of the balcony was so nice. Even though the water wasn’t really a swimmable beach, it was still a gorgeous view. It was also really nice to enjoy the pool with ocean views. The hotel is an easy 10ish min walk from the ferry and within walking distance to lots of shops, restaurants, plaza and scooter/buggy rentals.

The view from the room, the breakfast includes was perfect and delicious, the location is the best also for swimming in the ocean, the jacuzzi besides the sea is amazing, all the amenities are very nice.

the pool, the jacuzzi, the outside bar and all the hotel’s facilities are just wow! really worth staying there! The facilities are divided to adults area and families area which was great, the breakfast was nice, the ocean view from the room’s balcony was incredible!

Amazing location, very tasty food, endless swimming pool Jacuzzi at the reef

The pool and jacuzzi looking out over the ocean is just delightful! Some great snorkelling right from the hotel- I even saw a turtle! The poolside staff were great and had wonderful service!

The place is absolutely fantastic!!! Service, sea view and hot jacuzzi in 2 meters under the sea water are impressed a lot! Nice restaurant, a lot of extra activities like renting kayak boat, snorkel equipment, massage, yoga classes in the morning, fresh juices all day… In hotel area there are a lot of places for making beautiful pictures and video! And finally lady on reception gave us 1 extra hour living, so we did check out at 1pm! Me and my husband enjoyed time here a lot! Will recommend this hotel to all my friends 100% and wanna come back very soon! 😍❤️👍👍👍

The location is perfect. Center of the main shopping district, restaurants and only one block from the beach. No vehicles on the street out front just pedestrian The staff always very helpful. Rooms are exceptionally clean an well maintained. great shower! Breakfasts were basic but very good; exceptional coffee and a sunny second level outside dining. love the pet turtles wandering the courtyard.

The staff was friendly. Breakfast was delicious. The patio and the turtles were amazing and unique. The decor and colors are beautiful. It is a joy to walk though the hotel. The room was nice and big. Excellent water pressure. Nice central location. It's a quick walk to a variety of restaurants, bars, shops, the ocean, and a cab stand.

Excellent location in the city center, near the main square, cafes and restaurants. The turtles live in the hotel, our child and we were delighted. A very tasty breakfast, only 130 pesos per person (omelet with topping, pancakes, butter, jam, tea, coffee, juice, water, cereals with yogurt or milk). The room was clean, comfortable beds (but they are not very long, maximum for a person with a height of 182)

The Mary Carmen Hotel is a charming small hotel in the downtown area on a pedestrian part of the 5th avenue. It was exactly what we were looking for: near restaurants, streets and boutiques to explore, walking distance from snorkeling areas like La Monina and Hemingway restaurant. It was very clean, the air conditioned worked well and wasn't noisy. It is central to go explore the north, south or east part of the island by taxi or car rental. Beach towels available at the front desk. Taxis at the corner of the street. Thanks to Miguel and all the staff for their dedication and smiles : )

Location is perfect. Staff are super friendly and helpful. Facilities are clean. Beds are comfortable. Price is right!

Simple clean comfortable rooms; easy walk from the ferry, restaurants, and shops; free breakfast; there’s a bakery next door and a drug store on the corner. Taxi stand down the block. Bar soap and small shampoo bottles provided but no conditioner. The windows have regular curtains not blackout, so if city lights bother you bring an eye mask to sleep. Go watch the sunset from the great bar / restaurant down the block called Aqui + Ahora. Or you can watch the sunset from the rooftop pool at this hotel. The pool is fantastic - clean and well-maintained with beautiful views and lots of seating. Overall very happy with this hotel.

It was very clean. The staff were very nice and I liked you just paid and they didn’t ask for credit card for deposit or anything. It is walkable. We got right off the ferry and walked around the corner and the hotel was right there and easy to find. The hotel was very clean also and it was super close to a lot of areas; drinks and food. They had almost a full sized fridge with freezer in the room with a filtered water dispenser which I thought was cool and convenient. The only downside is the hotel is next to a club so if you’re not used to sleeping through noise it may not be for you. Also, there’s no microwave in the room; it’s in the lobby if you need to reheat something. Also, the shower is like level with the floor so the floor got very wet but it wasn’t the end of the world. Lastly, the elevator is very tiny and it’s not a super high tech hotel. Was very basic but had everything we needed and simplicity can go a long way. Overall it was a very easy hotel to get to, very clean, and had free breakfast. Will definitely stay here again if in the area.

Amazing breakfast, and very central location that is close to many restaurants, bars, and shopping. Staff was very friendly and helpful.

The staff at Hotel Cozumel are amazing! Everyone from the front staff to the cleaning people to the kitchen help are so friendly & helpful. The breakfasts are delicious & filling. They bring juice or coffee, fruit, a basket with breads/ pastries, and then you order off a small menu. We did not use the rooftop pool this time but have in the past and it is great. The rooms are all 2 double beds. They can't be put together as they have cement bases, but they are firm & comfortable. That is the only thing we wish was different. That they would have queen or king rooms. The location is excellent. Walking to restaurants & shopping.

A lot of bang for your buck. Yes it’s dated, but everything is very clean and great working order. The air conditioning was cold as I like it. The bed was very comfortable. The room and linens smelled very clean, not of bleach. The pillows could’ve been better. The room was very clean and minimal and spacious. The menu for the free breakfast is excellent. I was with a group of people and we had many different things each morning and everything was wonderful. The staff is excellent.