Hotels with Jacuzzi in Room in Merida

We came to Merida for our 20th anniversary and to see Chicago. Stayed here based on a friends recommendation. The hotel confirmed the reservation several days in advance and asked if we required help with transportation and what time to expect us. Check in was painless staff extremely friendly, during our stay we we were greeted by our names property grounds are well maintained and beautiful. Restaurant and bar staff provided prompt attention to all our needs. Rooms were very comfortable, clean well stocked. Rooms cleaned and fresh towels daily. Coffee, water and tea provided daily. Main pool and bar staff outstanding especially Armin. He constantly checked on what we needed everyday including changing up the music as well as putting on the MLB when there were games. Special requests for cocktails were not a problem and used fresh local ingredients . The only downside is they changed their policy to allow smoking on the grounds. Unfortunately people were walking around the grounds and don’t care where they put their cigarette butts in the nice place

If you’re considering it, just book it. This place is wonderful. We booked a trip to Mérida to explore the sights and to consider it as an expat community. Unfortunately, we did less exploring than planned because the hotel, staff and grounds are perfect. The restaurant, Casa de Piedra, is nice. They have great lattes and cappuccinos, regional cuisine (try the huitlacoche crepes and the poc chuc), and some tasty Italian/seafood dishes. We spent most of our days in the Olympic-sized swimming pool and the surrounding cabanas. Leslie at the Lol-Ha bar made sure we had everything we needed from towels, to margaritas, to suggestions of off-site activities. Our room had its own private plunge pool and patio, which was also an excellent way to unwind. The grounds are meticulously maintained and make you feel as though you’re in the tropics. If you walk the paths, you may just see a tamandua (cute anteater) in the trees. We were warned of construction noise before arrival. I was worried. Honestly, it was negligible. All staff were helpful and friendly. We did not cross paths with anyone without a hello and good morning, etc. We do not speak Spanish and it was no problem whatsoever. Everyone was more than accommodating. Antonio, Elias, Leslie, Miguel, Tony, and both Victors really went out of their way to make us feel welcome. The worst part was leaving. I would not hesitate to stay at Hacienda Xcanatun in the future. Again, if you’re considering it, book it.

This place is exquisite. Having stayed in the city for 2 weeks, this visit was a needed escape. I came for one night but wish I booked for 2 nights minimum. this was my first stay at a hacienda so I wasn't sure what to expect. The stage is set during your registration in the reception...tranquil with a refreshing welcome drink. Checkout was seamless. My Mayab suite was heavenly. The mood is set immediately with the incense burning in the room upon arrival as well as the oil diffuser. It had the exact amenities I needed: a steamer, electric tea kettle and Nespresso machine!!! They had bottles of water on the bar AND in the bathroom. I've stayed at about 10 hotels in Merida, and they are the 1st to do that . The bed was so comfortable, it was the most peaceful sleep I had during my stay in Merida. Antonio, my attendant on the property was excellent. Though a little overzealous at times, he understands hospitality and gave great service. he made sure I had everything I needed at all times. Willi at the restaurant was great as well. My rate included breakfast, which makes all of the difference. there was a lot of variety for breakfast. Casa de piedra has THEE best French toast in Merida. The only complaint I have are the rocky walkways from the rooms to the main reception building. they are uneven and very slippery. even with flat leather sandals, I almost slipped multiple times.

I had the pleasure to stay at Hacienda Xcanatun By Angsana during the month of September 2021 with my wife. It was our 27th anniversary trip abd I truly wanted to find a special place for my wife to celebrate this milestone. Well we found it here in Mexico on this amazing Hacienda. We had a large comfortable room on the second level. The grounds of the Hacienda are immaculate and was very pleasing to my wife dice she loves tropical looking plants. We had a late afternoon lunch and breakfast at the havienda’s restaurant and it’s was very good. But the best part for us was the spacious comfortable room, bathroom, bed and balconies. We were thrilled! We have stayed at many places but this Hacienda so far is the best!

WOW!!!!!!!!!!!!!! Loved the property it’s really beautiful our room was perfect. We had a plunge pool in the patio so it was perfect. We truly enjoyed our one night stay wish I would have booked for longer. The service at the restaurant was really nice. The server was really attentive and friendly. We did see a tarantula and snake but it’s part of the jungle. They did remove the tarantula that was on the stairs. It’s a gorgeous hacienda and not far from the city. Highly recommended this place it’s worth visiting. It’s really clean and the experience of the jungle is very nice.

We stayed in the presidential suite that has a jacuzzi Bath which we absolutely loved and for the price it was amazing. Loved the massive balcony and was a 20 min walk from centre. Friendly staff.

Beautifully redone hotel. Looked great and felt great!! Very Nice property 3 blocks off Paseo Montejo, Excellent Location to restaurants. Parking lot! We had a suite with refrigerator, 2 rooms, 2 balconys, 2 TV’s, 2 AC’s, jacuzzi tub (didn’t use thou), safe in the credenza! Sofa bed, table with 2 chairs. U get the idea, we had everything we needed, plus a buffet if you want and friendly staff, mostly😉 What’s not to like??

Loved this little gem in the middle of centro. Beautiful garden are with hammocks and sun beds and a pool, good bar service, nice breakfast buffet and great greeting service from the valet and front desk. Rooms are huge, I had one with the jacuzzi tub that I used twice. Good a/c, lots of water and nice and quiet. Will definitely stay again!

A nice surprise! The suite was even larger than we expected. The balcony had 2 glass sliding sets of doors to access it, and a small balcony off the kitchenette area. The beds were comfortable, plenty of hot water, great AC, refrigerator and coffee maker in the room. The pool was great & the garden beautiful! There is a pair of resident peacocks that live in the garden/pool area of the hotel. A male & female that are very calm, but you may hear them in the morning. There is also a school that backs up to the pool area, so if that kind of noise bothers you be sure you do get a room above the pool. We actually enjoyed the peacocks & the noise of children going to school! We did not eat at the restaurant. Sunday morning there was a band & the music was extremely loud. There are many great restaurants nearby, so we never tried the hotel restaurant again. Paseo 60 is 2 blocks away; it has restaurants, breweries, wine bar, shopping and a ADO bus station. Parque Santa Ana is about 8 blocks in the opposite direction. Paseo de Montejo & mansions, museum’s & interesting sights is about 3 blocks away. We would definitely stay again.

Spacious, comfortable rooms and beds. Bathroom was great, with abundant hot water. Pleasant large green space outdoors with a partial shaded swimming pool and plenty of loungers and hammocks. The resident peacocks are quite a delight to see. The people who work here are just wonderful!! Everyone we encountered and interacted with was just great --from the front desk, to the security area, housekeeping was especially kind and friendly, the breakfast buffet staff, the maintenance staff who fixed our night lamp. Thank you to all!!! The buffet breakfast is out of this world and changes every day. Local dishes are included. There is a lot of variety and the food is hot and delicious. There was live music on Sunday when we stayed there.

Excellent bed Indirect lighting (table lamps; additional to the bright cold ceiling lighting) Nice bathroom with small ‘rain shower’ with perfect waterpressure. Safety deposit box Clean Very friendly personnel AC, small coffee machine, television: all in good condition Next door: Restaurante Monjas: convenient for breakfast with unlimited coffee-refills Excellent!!! Would go there again any time!

The location is very quiet, while only a few blocks to the center. Super convenient location as main plaza with cathedral only a 7min walk. Very safe street to walk day and night. Free parking in a closed garage with roof to protect the car. The personal was very friendly and helpful during our stay. They even organised the urgent sending of something forgotten at the hotel (thank you!). The hotel and rooms are clean and the beds comfortable, hot water and good pression in the showers.

The staff were friendly, welcoming and helpful. The hotel was relatively close to the main plaza and in a quiet area.The room was nicely decorated, spotlessly clean and very quiet. The shower worked well and there was plenty of hot water. The hotel lobby was attractive and inviting. I enjoyed my stay here very much.

The hotel is in a perfect location, close the the main plaza (about an 8 minute walk, and that includes stopping at stop lights), great restaurants, good shopping. The staff were very friendly and knowledgeable, and spoke excellent English. The whole hotel is exceptionally clean, and the shower amazing.

Great location just some minutes walk from Plaza Major. Very friendly and helpful staff. Quiet, clean and spacious room with comfortable bed.

Las Brisas is a beautifully appointed modern hotel with an urban/jungle vibe. The hotel as was in a good location. It’s in a mostly residential neighborhood but within walking distance to the Paseo de Montejo. Our room was spacious and comfortable. The bathtub in the very private balcony/terrace was a very nice touch. We enjoyed the rooftop pool and bar. Their restaurant is a must visit for at least one breakfast and dinner. Absolutely delicious! The staff could not have been more accommodating and welcoming. We would definitely recommend and return.

This was the best hotel I’ve ever stayed at. It is clean, welcoming, and comfortable. The restaurant food is delicious and healthy with a local twist. The staff is outstanding; so friendly and helpful, gave great recommendations on everything we asked. Beds are comfortable and we enjoyed our patio/balcony overlooking the lush gardens. Rooftop pool/bar is relaxing. We can’t wait to come back!

Excellent breakfast - incredible variety of options. Very good restaurant. Excellent cocktails. Very friendly service - quick with car retrieval. Good gym. Nice comfortable room with balcony. Beautiful, well maintained common area.

The property is simply stunning, amazing moden design. The rooms are big and have everything you need for your stay. We enjoyed the restaurant, pool and kidness of all the hotel staff. Special thanks to Herson. The Jazz music and courtesy wine were amazing. Cocktails and Breakfast are great. The hotel is perfect for Business or Leisure Travel, we'll be back at some point.

We booked this hotel in a extra last minute as our reservation in another hotel was cancelled when we arrived. Wayam Mundo Imperial hotel welcomed us warmly. The hotel is well located, there is a garage and a valet service that is very convenient. There is also a restaurant/bar, delicious food and cocktails. The room and the bathroom were extra large. We need to walk around 30 min to go to the city center in a lighten path, that is really enjoyable!

Pros: Safe neighbourhood Water filter & washrooms in lobby Very comfortable medium-firm double mattresses, slept perfectly Comfortable & consistent AC, you can adjust the temperature Comfortably hot, but uneven water pressure - a relief because many hotels don't have hot water in the shower! Very clean bedroom Very spacious room with a lot of floor space High quality shampoo, conditioner, body soap Room 404 has plenty of sunlight and overlooks trees, not just buildings No pests inside room 404 Modern, clean pool Friendly front desk staff

Great location, only 10 min away from downtown restaurants. There are plenty of parking spaces, something that I was looking for because most hotels don't have parking at the hotel. The room is spacious, comfortable, and clean. The elevator is a plus!

Large rooms. Parking. Internet speed. Clean. Great beds, linens, & decor. Bathroom is exceptional with plenty hot water. Large satellite television. Uber to main plaza is simple and cheap. Quiet rooms.

Rooms with a lot of space, clean, comfortable and a very quiet place. Great speed for internet to work online.

Great value for the size of room you get. Decent, just above average hotel. The definately have hot water for a shower, love the ceiling mounted rain style shower head! Parking is easy and in front of hotel. Quiet stay I had. Towels are just 2 large towels, no hand towels. Easy access to OXO or fast food down the street. About 12 min from downtown.

ease of access from the highway- 5 minutes size of room- excellent, big table to work on, comfortable beds- very comfortable ac- excellent and super quiet!!! bath- loved the shower breakfast- 50 ft of yummy pool & fitness- small but we were not there for that. friendly staff, clean hotel, just really slow elevators. you definitely will need a car, downtown is some 10 mins away, the airport about 20-30 mins, you are right next to the convention center, Costco, Sam's Club, the mall and the Mayan museum, and only a couple of minutes from the highway. Progresso beach is about 30 mins. We found the hotel super convenient for our needs, extremely comfortable rooms, loved the breakfast, and the staff was very friendly. We will definitely be coming back.

I live in Tulum and make frequent trips to Merida. I have stayed at the Hyatt Regency, The Americas and The Intercontinental--- All luxurious or business-luxury hotels. Not only is the Holiday Inn Express Merida way cheaper; but the rooms are bigger, cleaner, more modern and far superior internet connectivity. The mattress quality is far superior as well and you get four pillows (2 labeled firm and 2 labeled soft) what a nice touch! A hot breakfast buffet is also included in the ridiculously cheap. But what really makes this hotel shine is the staff. The staff at the front desk are really genuinely nice and friendly, not stoic, nor over professional, like the hotels mentioned above. To be honest I was in shock after my stay how well run this place is. This place must have an outstanding Manager, it really shows. I actually own a hotel myself, and take pride in it... obviously so does this Manager. I mean everybody from the security guard, breakfast staff (they´re amazing, tip them) to the bellhop are all so pleasant to deal with. I will now be a lifetime customer here and never return to the above mentioned hotels. Thanks guys and see you on my next trip! Tom

We were in Merida on business this last time and stayed for only 4 nights. The staff was wonderful. They were helpful, friendly, and spoke great english. The room was large, clean, and comfortable. The free breakfast each morning was delicious. Quick and easy to begin the day. There was a pool which we never used (which is unusual for us) but we just didn't have time. It did look inviting though and saw people enjoying it while we were eating breakfast. The location is great if you dont want to be downtown although it is very quick and easy to get there. The price was right as we didn't want to stay in a huge hotel with all the bells and whistles. Just wanted a free breakfast and a pool. Having a great room, cleanliness, and great staff was the added bonus. We'd stay here again.

Great hotel just across from the Mayan Museum. A great restaurant (Habaneros) just out the door as well as large supermarket, upscale mall, and smaller tiendas for beer and groceries. Very safe area. Hotel was very nice, friendly staff, great breakfast, clean, modern rooms.

Very attentive and friendly staff. The rooms were large, clean and comfortable. Reasonably priced hotel. Good complimentary breakfast. It is a bit far from the city center, but free parking is provided.

We stayed for almost a a week, as our family vacation. The hotel has good and bad sides. The good side: it’s located in downtown Mérida, a short walking distance to the main square, Cathedral and Paseo Montejo. The building is a luxurious colonial house from the henequén era of Yucatán, decorated in a Neoclassical style. It has a nice pool, and the personnel is very helpful and friendly. The restaurant serves from breakfast to supper, and there’s also a bar. There’s WiFi all around the hotel, although with different passwords, so you have to log into all of them on your phone the first day. It also has a parking lot free of charge. The bad side: it lacks maintenance and it shows. The first day the bathroom’s ceiling collapsed. We were assigned to another room. The new room had a clogged bathtub and the air conditioner leaked so much we had to put the dustbin below. The next day they were very kind and fixed everything. Some areas are not clean enough. The hotel should pay attention to the general cleanliness. Also, the TV was too small. In general, the hotel is quite nice, located close to main square, personnel is very friendly and helpful, the price is fair, but it needs some maintenance and cleaning. We enjoyed our stay here.

There are many amenities here. In the bathroom, a blowdryer, lighted magnifying mirror and even a telephone! There is a coffee pot, with a first day package of ground coffee and bottled water. Surprisingly, there were also enough electric outlets.Plenty of granite topped furniture, large closet in the vestibule, and balcony. We had a view of the pool. The grounds are lush, with many palms in the courtyard. It was very hot here in March, do the shade in the pool area was appreciated. Tour buses came and went without much noise or disturbance. The free parking was very convenient next door to the hotel. Our room had newer furniture and bedding that was comfortable ( after we reversed the plastic mattress cover!) We were about 5 blocks from the main square. A good location on a less bust street than some other places we've stayed in Merida. Although the reception wasn't super welcoming, the bellhop Victor from Portugal was very friendly and helpful. The bar area has a beautiful stained glass atrium, and the lobby is large with plenty of sitting areas. I would say thus is a pretty goid value for the heart of Merida.

We booked this hotel at a very favorable rate and in exchange we received a clean and modern room, a hot shower in a nice bathroom, a small refrigerator to keep our water cold, an attractive lobby and a delicious breakfast (at extra cost) with fabulous service each morning. We did have to overlook a few minor details (an air conditioning unit that leaked but was promptly repaired) and a lock on the balcony door that did not work (we were on the 4th floor so it was not a security issue). Victor, the bellman, made us feel very welcome as did the breakfast staff. The Receptionist desk was also very helpful when my cousin forgot her sweater in her room. They retrieved it and held it safely for two days until we returned to Merida to get it. We appreciated the honesty. This is not a 5 star property so one can’t expect perfection. What we got was a great rate, a great location and more than we expected for the price we paid. We would stay here again.

From the very beginning of the stay, we were trying to figure out the catch - the property is an amazing place for an amazing value, and we couldn't figure out why it was so inexpensive and not packed. To clarify a few previous reviews: The wifi in our room (3rd floor) was excellent - fast, consistent, etc. I was able to work remotely effectively. Either previous reviewers had a different room or the issue has been fixed. The wifi was also fine throughout the property. Everything else seems to be on par with previous reviews - pool excellent, lobby gorgeous, AC fantastic, etc. Location: It's only 2-3 blocks from one of the best squares, good restaurants, etc. The immediate block isn't really "happening," but it certainly felt safe, and very convenient. Bellman: Fantastic service and a real sense of ownership/investment in the property. Same with housekeeping. Front desk staff: No issues really, but not very enthusiastic and more flat in their interaction. No service errors.

We enjoyed this place. It was an old place and was probably very grand years ago but it still maintained it's sense of grandeur. It was very clean, relaxing, peaceful and quiet, and easily within walking distance of the main sights. The staff were great, very helpful and obliging. And there was a pool in the middle of the inner courtyard.

We stayed at Rosas & Xocolate for 8 days and enjoyed every moment. The hotel is centrally located on the main paseo which made touring the local squares and other attractions easy to get to both day and night. Our room was comfortable - I slept soundly every night, the service was outstanding - the hotel was always clean and cozy, and the staff were friendly - always willing to help as needed. We took full advantage of all the services offered: spa, dining and their outdoor patios. We had dinner there late our first night after a long day of travel and were pleasantly surprised by the quality and great service. It was five stars above most other hotels' restaurants. Our room came with a complimentary breakfast. It too was delicious and had many choices, allowing us to try many local breakfast foods and beverages each morning. I would like to give a particular 'shout out' to Crisiant, the sales manager/concierge. He was extremely helpful in advance of our stay helping us arrange a private birding tour, sending us a list of excellent local restaurants within walking distance and rearranging our reservation and transportation from the airport on the fly when our stay was delayed due to an airline issues.

LOVED this casually elegant hotel and you cant get a better location. Visually enchanting. The ground floor room was spacious and very quiet, shutters block all light at night. Super comfy bed, separate outdoor shower that we used every chance we got. Very attentive staff. The restaurant is another reason to love this hotel. We ate dinner there twice during our 5 night stay, it rates as well as any dining experience in Merida. And the included breakfast goes FAR beyond the cold cereal and packaged muffins you get here. The hotel and restaurant staff speak great English and were delighted in sharing their knowledge of the area ruins, cenotes and other atteactions when we asked. The gym is impressive. We would definitely stay here again.

Its Pink!! I chose Rosas y Zocolate to spend my BIG birthday. The hotel, restaurant and staff couldn't have been more perfect. First, the hotel: I felt we had found a hidden gem. The room was right off the pool area and was the perfect setting for a week of total relaxation. There were two us per room and the room was big enough that we each had plenty of room and personal space. The bathroom was wonderful as were the products by L'occitane that were refreshed every day. Second, the restaurant: we ate breakfast in the garden every morning. The selections were great and very delicious. The dinners we excellent, the entrees were very creative and the wine selections from Valle de Guadalupe were spectacular. The ceviche was so fresh I think I had it every time we had dinner. And third, the spa !! I have been to a lot of places that offer a spa experience but nothing compares to the 3 hour Chocolate experience at Rosas y Xocolate. It was heaven with chocolate. There are not enough words to fully describe the total package of our stay. But I think the one thing that stands out most was the staff at this hotel. Everyone was so nice, so accommodating, so extremely polite. I can't wait to visit again.

The staff were very friendly and very helpful in all aspects of our stay. Our ground floor room had a nice layout, plenty of natural light and was comfortable. Some items are starting to show their age, like the shower and windows but overall a nice stay in a perfect location with easy walking to shops, restaurants, etc. The restaurant was also outstanding. One dinner and multiple breakfasts were excellent.

We didn't know about Rosas and Xocolate, and we wandered in to the pink building with no sign, just in hope of a decent breakfast. The food was superb and the in-house made pastries and the fresh juices were fantastic. The food was so wonderful we immediately booked dinner. Luckily we were in Merida just after the high season so we got a table. Dinner was amazing as well. The wine list is mainly Mexican and South American, so we had a chance to have our first Mexican wine. The sommelier was a young man from Mexico City that helped us find a wine from Baja, Mexico that i would put up against any California wine. We ended up staying for over 3 hours, eating and drinking, every dish was superb. We didn't get a chance to meet the Chef but he is outstanding. The owner was on hand and very interested that our needs were met. We didnt stay at the hotel, but it looked beautiful and fun. We feel comfortable rating the hotel section below, because we toured the facility. We are considering a return trip to Merida just to stay there.

We had a fantastic stay at the Aken Mind Hotel in Mérida! The hotel is clean, stylish, and very well-maintained, which made a great first impression. The parking under the hotel is convenient and made loading and unloading luggage easy. The rooftop pool was a wonderful spot to relax in the sun, and the views from up there were lovely. The rooms are spacious and equipped with everything you need. The king-size bed was comfortable and ensured a good night’s sleep. The breakfast buffet had a wide selection of delicious options, perfect to start the day right. We stayed here with our 2-year-old, and it was very convenient. The staff was extremely friendly and helpful, and they went out of their way to make our stay as comfortable as possible. A special thanks to Javi, who shared insights about the city, Dia de Muertos, Mayan culture, and other nearby attractions. Thanks to him, we got so much more out of our visit and learned more about the area. Highly recommended for anyone visiting Mérida!

We enjoyed a five-night stay at Akem Mind, a relatively new hotel that exceeded our expectations. Room: Our spacious room was impeccably clean and well-maintained. Rooftop pool and gym: The rooftop terrace pool was a highlight- beautiful with cristal clear water and with the convenience of ordering drinks and food to enjoy poolside. Gym was great as well. Dining: While breakfast was satisfactory, lunch and dinner were exceptional. The dishes were flavorful and nicely presented. Service: The staff went above and beyond to ensure our stay was memorable. Special thanks to both Manuels and Dorian for their exceptional hospitality. Location: The hotel's location is ideal, with numerous restaurants and stores within walking distance. The Gran Museo del Mundo Maya is very close, the city center is a 10-15 minute drive, and Progreso Beach is approximately 20 minutes away by car. Overall, our stay at Camino Real Mérida was exceptional, and we highly recommend this hotel to anyone visiting the area.

Amazing hotel in a nice location. Friendly service from check in and check out staff, and also restaurant staff. Hotel and room is spotlessly clean with new furnishings. Room has a Lavazza coffee machine and pods, they also include a little pastry. I thought that was a nice touch. Room was quiet, and has a very comfortable bed, The bathroom has a huge bathtub and rain shower head. They also include organic shampoo, conditioner, body products from a local Yucatan company. In the morning there was a buffet breakfast with fruits, juice, cereal, bacon, eggs, hot cakes etc. I would highly recommend this hotel to others. Beautiful. 10 stars.

Excellent hotel. This is my 2nd time staying here. The customer service is wonderful. The hotel and rooms are clean and very modern. The bed is very comfortable and the room is quiet with very good soundproofing. The air conditioner works well for the Merida climate. The shower has very good water pressure and hot water. I also loved the bath. I had to work during my stay and the wifi has a very good speed, it worked well for me. Breakfast is included in the price, great options from cereals, fruit and hot foods. Good service from the restaurant staff. I never ate in the restaurant at night time but I would consider on my next stay. Highly recommended. A beautiful hotel.

Hotel is quite modern and comfty and it does just what is enough to provide a wonderful stay for guests. We got a very small room but it had everything we needed and more for our one night stay. Beds were comfortable, shower had awesome pressure, A/A worked great. Our view wasn't great (we got a room that overlooked the back of the hotel) but we got what we paid for. Staff was polite and helpful and the location was just what we needed for this particular stay!

Espacio de la habitación suficiente para una familia. Con jacuzzi

This hotel is located just outside of Mérida on the road to Progresso. I would not recommend staying at this hotel if you do not have your own transportation as it is about a 20 min drive to Merida Centro. Service was poor at the front desk, we were charged more than we were quoted when we booked the room. The front desk attendants were not friendly or welcoming when we arrived. Continental breakfast is included and consisted of coffee, juice, cereal and a small platter of breads. The breakfast attendant was very kind and attentive. The pool is small and clean, the water was extremely warm. There is a small fitness room with outdated equipment. Our room was extremely clean and beds were comfortable. There is a large bathtub with hot shower. Our television remote did not work, even after we got a different one from the front desk. Air conditioning worked well and we had a small patio. We were satisfied with the wifi access in our room. Overall this hotel was mediocre, we will likely not return or recommend it to others.

Stayed at the Hotel Dubrovnik for four days in the middle of April 2015. The hotel is on Hwy. 261, the Merida to Progresso Hwy, and just off of the Periferico – the loop road around Merida. The location is excellent for exploring Merida and the surrounding areas. It is a quick 20 minute drive straight up a nice four lane divided Hwy. 261 to Progresso and then left or right to explore Chelem or Telchac Puerto. Hwy. 261 is also Calle 60 which leads straight down into Centro and the Paseo Mantejo also braches off of it. The hotel was very clean, well maintained and reasonably priced. Our room was large and modern with a king bed, shower with excellent water pressure and hot water that almost scalded you, small balcony that was not used due to 108F temps. The A/C worked great, the bed was comfortable but the pillows a bit hard. The pool was a nice place in the evening to relax and cool off after a day of exploring the surrounding areas. The hotel has a small restaurant and bar that provides a free continental breakfast and very reasonable prices for other meals. The staff were friendly and accommodating but with limited spoken English so communication was a little difficult sometimes but we were still able to get our points across to each other. Would definitely stay here again and highly recommend to any one that wants a base to use for exploring the area but not if you are only interest in the Center of Merida as there would be more convenient hotels in the Centro.

We have booked this hotel for New Years eve, Hotel actually has good location and is easy to find it. You have to be driving if staying in this hotel,but downtown is 15 min away driving, so it was no a big issue. Staff was very polite, hotel is actually more modern then I expected. Room was spacious and clean,we got big king size bed, and it was very comfortable.Our room was facing pool and it was quiet. Room service is fast and my club sandwich was very tasty, prices are fairly low comparing to other hotels we've been to. Complimentary breakfast was ok, coffee, fruits , cereals and sweet bread , if not enough restaurant offers some breakfast dishes at reasonable prices. Overall experience is positive, and if coming back to Merida hotel Dubrovnik would definitely be our choice again! Hvala !

The hotel is a bit far from the city center but it is very quiet and in a safe neighbourhood. It is situated at 5min drive from the Mundo Maya Museum and at 20 min drive from the city center, on the road to the Progreso beach. Big,comfortable and very clean rooms. The restaurant offers quite a cheap menu and a good quality food. The staff is very kind and helpful!

Great location, great outdoor ambiance. Got a master suit with jacuzzi which was really old and not what I was expecting on a master suit. Towels were also very rough. Personnel was nice and friendly. Bed and linens were also not that comfortable.

This is the second time that I stay in this beautiful hotel, right in the centre of Merida and I would stay many more times in the future! It is a relatively small hotel so it feels private, but also it is big enough to have a pool, a restaurant with a great breakfast included, and the rooms are spacious. Even though it is right in the centre (only a block and a half away from the main square), the hotel is very quiet at night and you can get a good night sleep. The rooms are well equipped with air conditioning (essential in a city as hot as Merida!) and all the toiletries you may need are provided. The building is beautiful and the garden with the pool is excellent. But the best about this hotel is the staff! they are incredibly friendly, kind and attentive. They were very easy when we checked in and even offered us a room that they thought would suit us best with young children. Our flight left Merida late at night so we checked out but we were able to keep our luggage in a safe place and continue to enjoy the pool, which very conveniently also has a toilet and a shower nearby, so we could freshen up before our travel. Thanks again friends for such an enjoyable and wonderful stay! Esperamos verlos pronto otra vez!

Charming historic property. It's on the older side - the rooms are a little worn, but mostly in a feels-lived-in kind of way. Antique furniture (I had a really cool secretary desk!). If you're looking for up-to-the-moment, sterile sameness, there's a Holiday Inn Express farther uptown. But if you're looking for a small local hotel that feels like it belongs in the area, this is picturesque and comfortable. Thoroughly enjoyed the hammocks hung by the pool, with a bunch of tiny lizard buddies hanging out with me. Breakfast isn't included; the restaurant is ok, but convenient. The overall location is absolutely perfect - two blocks from a main square that had some kind of event most nights and a ton of great restaurants. You're close enough access everything on foot, but just far enough not to have much in the way of noise. Staff was helpful and friendly. This isn't a luxury property, but I was very satisfied with the overall value of my stay. Would stay again.

A beautiful setting in an old building with a courtyard and a lovely little enclosed pool area. Very conveniently located for exploring the city. The valet parking worked perfectly - the staff were especially helpful with this. It was a shame the bar didn't open until 6 pm - and not always very promptly either - as it was a nice area to sit and have a drink after coming in from a day out or before venturing out for dinner. Desk staff recommended an excellent local restaurant as the hotel restaurant is not open for lunch. Due to the closeness of lots of restaurants, we didn't eat in the hotel restaurant which was very quiet throughout our stay. Breakfast was simple but very adequate.

All and all, the hotel was fine. Front desk people were great, friendly and helpful. Bar/restaurant people were at times rude, slow, and quite unfriendly. There were also a couple bellboys or whatever they were called that slept the entire time. Rooms were okay. Beds are firm/hard. Bathroom is small but functional. Pool was nice, water perfect temperature decent seating space for small groups. Restaurant was not really worth the money (especially breakfast). Very few options for breakfast. Location was pretty good, only 1.5 blocks from the main square.

Wow! Our two week vacation flew right by. We were warmly greeted at check in by the bellman who gathered all our bags & then the front desk staff informed us that we were awaeded a sweet upgrade. Our accommodations were lovely. We loved the view of the pool & inner courtyard from our balcony, as well of the lack of street noise that an inner room afforded. That evening, our meal in Maria's (upscale Mexican restaurant in the hotel) was perfect as were all of our daily breakfasts in El Centro (another hotel restaurant...one of several here at Villa Mercedes Mérida). Rommel & the entire breakfast staff provided the most excellent service and the breakfast offerings (free for diamond hilton honors members) were quite impressive. We frequented the lobby bar in the evenings when Luis, a master artisan of traditional & craft cocktails, was on duty. We missed him dearly on Wednesday, his day off. The elixirs he concocted were the tastiest we've ever had. Every time we needed suggestions on what to do, where to go, or what to eat, Ermilo and/or Caesar from the bell staff would materialize out of thin air with the best advice. They would even research things online for us and made calls on our behalf the way a good concierge would. We have nothing but praise for the hospitality that was afforded us by this fine establishment, and its location was very convenient. I would not hesitate to recommend the Villa Mercedes Mérida Curio Collection by Hilton to anyone visiting Mérida.

Amazing hotel. Cesar, Alessandra and Manuel were so helpful in our stay. The restaurants in the hotel are very good and highly recommend the breakfast. The buffet was so good and the service is A++ The fitness center is perfect, has great new cardio equipment and enough free weights to get in a great workout. The pool was awesome, clean and warm. Overall this is a great hotel in a walkable location to everything.

The first thing that stood out was how warm and friendly the staff were from the lovely ladies and young man behind the front desk to Luis and Cesar at the valet to the staff in the restaurants. Yes, the hotel is a little older so a few things show their wear, but it was clean, well decorated, and still had a modern flair. It had a little indoor / outdoor living thing going on which made it interesting. I noticed some of the other negative reviews, a few complaints that it’s about a 25 minute walk to El Centro. Um, how about check a map if you want to stay in the city center? We liked that it was close enough to walk there but away from the congestion, and along the classy Paseo de Montejo. Oh, and the breakfast buffet - awesome. I loved that it included several authentic Yucatan dishes that I could try.

⭐️⭐️⭐️⭐️⭐️ The comfort level of the beds was top-notch—slept like a dream. The location and parking were so convenient. Plus, those blackout lights made the room feel like a cozy cocoon. The shower? An absolute delight! And the cherry on top was the peaceful and quiet ambiance. The service truly made the whole experience exceptional!

This hotel is fantastic. The location is so close and convenient to Paseo de Montejo. The lobby and this hotel is absolutely amazing The restaurants are fantastic with great service and delicious food The rooms are large, clean with very comfortable bed We thoroughly enjoyed our time at this hotel

The Hotel Boutique is small but with spacious comfortable bedrooms and a very nice bathroom. The friendly staff went above and beyond to offer us the best service possible. The restaurant also serves very tasty food. The staff accommodated our needs and arrived earlier the whole week to make us breakfast before we left for a conference. I would definitely stay there again if I ever return to Mérida.

I really enjoyed staying here. The staff is very nice and helpful. The restaurant serves a nice breakfast for a nominal price. It was very quiet and no problems sleeping. The bed was wonderful. The shower was fantastic. The only drawback was the internet. I had two online meetings during my stay and the service was unstable. For my second online meeting, I was permitted to use the dining room, which was not much better. If the hotel could get better internet service, it would definitely be 5 stars!

Very large contemporary suite. Very comfortable furnishings. Loved the spa bathtub! The Ki restaurant served fabulous breakfasts and Marco the manager offered very helpful suggestions about other great places to eat in Merida.

Location in one of the nicest streets, well maintained property, spacious rooms and lovely decors. Friendly and helpful staff

Very nice rooms, big, clean, comfy beds and bathroom. Cute pool area and super clean pool (yes, parking is right there but during our visit there were no cars and we parked outside). Friendly staff. I'd stay there again

We really enjoyed our stay in the suite with king bed at Hotel MID Project. The hotel and rooms are modern and clean. The suite was spacious but also felt cosy. We loved the jacuzzi bathtub as it worked very well and had hot water which is a first for us after many years in Mexico. The cleaning service was excellent and the reception staff always friendly. Enough parking spaces. We will return soon.

Hotel MID Project was a bit quirky, but all in all, clean and great spacious value for money. My "suite", all of $48US, was actually just a huge king bedded room, but featured a mammoth five-fixture bathroom area, with wall-to-wall, floor-to-ceiling travertine, a jetted soaking tub, and separate shower. Bed firm, room quiet midweek. Pool area was neat as well. Staff is panned in some reviews, but I found front desk agent helpful and hard working. Biggest quibble: Room had no hair dryer, so I had to leave my driver's license with front desk to get one. Location is on west side of historic center, about a 30 minute walk from Cathedral through a very pleasant residential area with some businesses. Very convenient to airport, as morning Uber ride to terminal took 11 minutes straight shot down main avenue. As Merida hotels have gotten pricey, this might be a nice value alternative for many travelers.

There was nothing to complain about this hotel. The rooms are really big, spacious and comfortable, well lit and clean. And despite the heat of Merida we never suffered. I think it is one of the best hotels I have stayed in. A lot better than bigger name hotels in the city. And the staff was really helpful and attentive. All in all the best stay I’ve had

Hotel was nice and clean. Staff was friendly. Room was very spacious and the shower was huge with lots of water pressure. On-site parking was a plus. Only cons were the lack of storage as there was only one tiny drawer and another piece of furniture with 2 shelves and a cabinet with a door to store your things. Other con was there were no hand towels in the room. Only 2 bath towels and a floor towel. But for what we paid it was worth it.

Front desk: friendly people. Bathroom: clean Beds: clean…a bit hard mattress but awesome pillows. AC works well. Wi-fi works a little slow. The only disadvantage is that I did not have a car and there’s no stores or restaurants nearby. Walking a few blocks with Merida’s weather can be challenging. Uber is great and affordable in Mexico, so I recommend it to get around is staying at Mid Hotel

This hotel was a pleasant surprise! It had like an abandoned feel so I felt like I was in a movie or something. The hotel is very pretty when you walk in, the staff are super nice and they have a restaurant, a coffee shop that serves Starbucks drinks, a nice pool, a spa, a rooftop area. I really was surprised because it looked like a small hotel but it wasn’t! Our room was so comfortable, the bed was amazing which was exactly what we needed. They greeted us with some towel swans, rose petals, and a delicious chocolate and raspberry mousse as they knew we were honeymooners. The hotel was quiet and lovely. We would definitely stay there again.

A well repurposed casona into a hotel. Rooms are spacious and clean. The location is great and service was good. Breakfast at the restaurant and the cafe are excellent.

The staff are wonderful and they have Starbucks coffee onsite. The rooms are really spacious. The air conditioning perfect. Location is good.

The staff was very friendly and helpful Size of the room was perfect

The location is very good. Room service was tasty as well. Our shower door wouldn’t completely shut so it would get our bath mat very wet and that wasn’t very comfortable. Also, our plane arrived 1am and before departing I received the message that if we got there after 2:30am our reservation would get cancelled?! That was disappointing, fortunately we made it in time but does that mean that if there had been a delay we would’ve lost the reservation?! Receiving that message made me lower the score from 10 to 8.

Cleaning staff were very helpful and friendly.

Good location,good price, room size, safe parking place, hot water😁 Definitely recommend this place.

We stayed one night in this beautiful and luxury place. Alejandro, at the reception, gave us a lot of good advice to visit the city and for the rest of our trip. The hotel is really nicely decorated and located near the historical center. We recommend the hotel bar as the cocktails were amazing, the view really nice and the pool with changing colors very relaxing. The breakfast was included and the food and service were amazing. A big thanks to the hotel staff and especially Alejandro for being so kind, helpful, always smiling and professional.

Our room was very comfortable, especially the bed. Conveniently located next to a major street and Oxxo. The bartender who took care of both the rooftop bar and Fronto restaurant was kind and the food was quite delicious, especially in comparison to our other meals in Merida. We did have a hard time resting/relaxing: the hotel is small and the music playing at the rooftop bar carried into our room most of the day and late into the night. We had a lazy morning in the room, reading and meditating and unfortunately were interrupted by hammering right outside our window stating around 830am. The bathtub was nice, however if you plan to use the shower, water from the shower head goes everywhere since there is no curtain. Last thing that is not so much on the hotel - but may be useful info for travelers looking to do laundry: I recommend finding your own lavanderia rather than going through the hotel. They set up laundry service for me with a third party, it was very expensive comparatively and the third party returned my clothes still wet. Overall had an ok-above average stay but wouldn’t stay here again.

I loved everything abouts this hotel. Location perfect to walk around. I felt safe and comfortable. The Customer Service was excellent. Every staff there was kind and welcoming from beginning to end of the stay. ADO bus service is 10 minutes away. Lots of restaurants nearby. The rooftop bar is lively with great music. Bartender the best. The food is 5 star with breakfast included. A welcome drink and complimentary welcome chocolates. Rooms are renovated and beautiful .The best chilaquiles I've ever tasted.

The location is great for being in the center of Merida. The decor is modern and fresh with comfortable beds. The staff are very friendly and work to meet your expectations. The drinks at the bar were nice on the rooftop and breakfast was delicious and large portions. Luis always made sure we were taken care of.

An amazing stay at Diez Diez! The staff were very pleasant; the welcome magaretas at the roof top bar a nice touch. Our suite was spacious and very comfortable. Dinner in the restaurant was delicious! Thank you Diez Diez 😃