Hotels with Jacuzzi in Room in North Sumatra

Customer service is exceptional: the staff are attentive to your needs at every step and anticipate your requirements. Facilities are great-pool, gym, sauna, jacuzzi etc. Breakfast was almost overwhelming in the choices available and delicious💯🔥

Stayed at Grand City Hall Medan comfy room, jacuzzi best gila, breakfast pun sedap! Dekat mall & senang dapat Grab. Recommended! ✅

1. All staff are very friendly and always helpful whenever needed 2. Room is big enough, bed is comfortable, bathroom is clean, pillow are comfortable, the main thing is room always clean. 3. Breakfast are amazing with many option and some local taste made me feel like home 4. Price is acceptable

Very friendly and professional staff. They helped us with everything and even more than we asked. One of the best breakfast that we have on our trips. I work as a waitress in 5⭐ hotel so I know how to recognize a good and professional atmosphere. If you book room in this hotel,you don't have to go out. Everything you need they have. Save yourself from stress and stay in the hotel for lunch or dinner. In Lounge bar the prices are more than acceptable. (portions are big, the pizza and club sandwich are really good) Thank you for everything! 🙏 Danijel & Ivana from Croatia 🥰

Great location, Great Staff and Great food We had an amazing time at Grand cityhall Hotel, the location of the hotel is good as it's near shopping area.. Their buffet breakfast was superb..we love the indonesian food there.. staff was really helpful. From security, reception, restaurant staff, housekeeping all are friendly.

Just by the lake. Ferry will stop at the property. There is a private swimming area. Eateries and mini mart are a few minutes away by scooter. Location is pretty ideal. Highly recommended in house restaurant has good view of the lake and serves delicious food at a reasonable price. Drinking water can be replenished at the restaurant. Wifi works well in the property. Scooter available on site. Property can also arrange transport out of Lake Toba to various destinations. Staff is friendly, helpful and efficient. Clean room is huge with comfortable bed and pillows. Bathroom is big. Room has shelving racks and seating area (both indoors and outdoors). Sufficient power socket available on both sides of the bed.

We enjoyed staying at Romlan, it was one of the best places we stayed on our trip to Sumatra. The room was clean, with comfortable bed and blankets, fast wifi, great balcony to admire the lake and the sunset. The bathroom even had a shower cabin which is not a standard on Sumatra. :) Location is great, there's also a restaurant downstairs with delicious food and nice ambient. You can refill your water bottle there. The staff is friendly, helpful and easy to communicate with. They resolved some issues in the fairest and kindest way possible.

Amazing place with the view of the lake from the room. It was so relaxing to sit at the terrace and listen to the water. We took a kayak and had a nice afternoon on the water. The food in the restaurant was amazing, freshly baked baguettes were to die for! It was so good to have some other food after a few months in Asia that we only ate in the restaurant. The staff were amazing and helpful. We stayed there only 3 nights and we were sad to leave.

Overall an excellent stay at Romlans guesthouse. Comfortable and spacious room, each with their own private space/balcony, lake view and outside seating. Beds were big and comfortable, the shower was closed off, which is a plus. The restaurant is good, the coffre is also very good and their sandwich made with fresh bread are enjoyable. The service though is quite slow.

We stayed for a total of 9 nights in Romlan; in two different rooms. Where to start with the things we liked? First of all, the staff of Romlan is very friendly and helpful. They even helped us with calling and getting to the local pharmacy to get some medicines for sickness (one of us got ill and they called the pharmacy that was closed due to the Sunday Service and they opened up the pharmacy for us). The food and drinks of their own restaurant were amazing and very tasty & variable; good price value as well! The location of Romlan is also good: the boat drops you off at their pier and all the things in Tuk Tuk are on walking distance. The views from the rooms and restaurant are amazing. If you want to hire a scooter bike you can without signing for anything and you don't have to fuel up the tank (when you get the bike, the tank is full). A free refill water station is available and also some tips & tricks about the surroundings of Romlan and the transport options from Lake Toba to other places like Berastagi or Medan. Definitely recommended to book your stay at Romlan when you are looking for a place to stay in Tuk Tuk.

⭐⭐⭐⭐⭐ Excellent stay! We stayed at d’primahotel Kualanamu Airport Medan and took the breakfast option in the morning. Everything was excellent — the quality of the hotel is absolutely impeccable. The breakfast buffet was outstanding, with an incredible variety of choices and delicious flavors. It truly exceeded our expectations! The staff were all very kind and professional, especially Anna Maria at the reception, who was extremely accommodating with our schedule and welcomed us with a big smile. The morning team at breakfast also deserves a special mention for their great service and friendliness. I highly recommend this hotel — perfect service, great atmosphere, and amazing breakfast!

The hotel is near the airport. The staff are very friendly. The room was spacious, the bed comfortable and the shower hot. You do not hear any planes. We arrived late, and we used room service to get food, which was a great decision. Not expensive at all and the food was fresh and great. Breakfast was sumptuous with lots of local hot dishes. The pancake and egg station was amazing. I like it. The airport shuttle is also great. It's free and runs every 2 hours starting from 4 am.

Friendly staff, spacious family room, very comfy beds and pillows. Great location for fly in/out. Ramadan buffet dinner and also the breakfast were both delicious. Great value for money.

room was big and clean, slippers provided, nice view of the pool, pool was okay but not very clean or private - clear view from the restaurant, free shuttle to the airport was nice, shower was hot and pressure was good, food in restaurant was okay too but the service was a bit slow. nice place to stay if you have a flight soon.

I booked this hotel because of it is very near to Kualanamu International Airport & price is reasonable. Room is clean, very large space, Green window view. There are many hotels, food restaurants & stores nearby & we had our dinner consist of different types of local delicious food and breakfast at one of the open 24 hours restaurant nearby hotel at reasonable price.

Friendly staff, helpful and excellent service. Near the big shoping mall. The hotel room was clean, nice and spacious. Breakfast offered with a wide variety of food. And the facilities gym, swimming pool, jacuzzi, spa, sauna, Steem room.

Room was good and spacious. Bed was good and tables were ample. The bathroom is big and spacious. The spa and jacuzzi facilities are good as well. Reception is big and presentable. Breakfast spread is really good.

Great facilities , hotel spa, jacuzzi, steam room, sauna, gym and swimming pool.

Excellent hotel Central location Friendly and attentive staff. Large room with excellent shower, good safe and Wi-Fi. Ideal mattress, firm but not hard and uncomfortable. Large gym with lots of options. Spa with Jacuzzi with very hot water and another cold one next to it. Good sauna Exceptional breakfast Several stations: Indian, Chinese, Indonesian, eggs, Western, fruits, breads, various cheeses. Traditional and common juices A never-ending variety, all delicious And there's also a happy hour with food and drinks, depending on the room. It's worth stopping in Medan just to stay at this hotel

Excellent hotel Central location Friendly and attentive staff. Large room with excellent shower, good safe and Wi-Fi. Ideal mattress, firm but not hard and uncomfortable. Large gym with lots of options. Spa with Jacuzzi with very hot water and another cold one next to it. Good sauna Exceptional breakfast Several stations: Indian, Chinese, Indonesian, eggs, Western, fruits, breads, various cheeses. Traditional and common juices A never-ending variety, all delicious And there's also a happy hour with food and drinks, depending on the room. It's worth stopping in Medan just to stay at this hotel

I stay one night in this new and very clean airport hotel. This hotel is located inside the airport terminal (land side) just one floor above arrival hall. Rather than staying nearby hotel that you need transportation to airport to catch early morning flight, this hotel give you a lot of convinience during the short stay. Plenty of eating place from fast food to restaurant with Indonesia cuisine. You can also hangout at Starbucks at departure hall. The lobby is huge and have place to sit and relax. The rooms are large and well litted. The bathroom with rain shower and strong water power is a plus. Inside the room there is free drinking water and free coffee and tea facility. No room safe inside the room. Huge LCD television is a plus too. The room floor is covered with wood and feel very comfortable to walk inside the room. Super clean and the staffs are courteous. They do provide breakfast as an option. Certainly this is the best airport hotel and should give a try if it happens that you arrive to late or have to depart in early morning. One negative side is the flight announcer is hearable in certain rooms especially rooms that have prefix of “2xx”.

Wonderful quiet location with ocean views. Even though it was a hut it had all the comforts of a hotel room with air conditioning, comfortable bed, nice linens, and very clean. Though the restaurant had a basic menu there was enough to choose from during our two day stay and you get to sit looking out to the sea. Highly recommend

Pretty quiet, good facilities, comfortable and amazing location directly in the airport plus a buffet breakfast is always a good addition.

This is a three stars hotel located in Kualanamu International Airport near Medan City. The hotel is well equipped and the service is beyond standard. Room is also well equipped, clean, quiet and comfortable, not affected by aircraft noise. You can get an overnight good quality sleep, get up early and continue the flight after your breakfast, without worrying about getting up late and delaying your flight. The hotel also has a conference room, which is very convenient for the business community to hold several days conference and hotel stays for foreign guests to participate in the conference.

We just needed somewhere to crash between landing at 7pm and meeting a group the following morning at 9am. This hotel was perfect for our needs, cheap, comfortable, good shower and so convenient and we had no issues at all with noise. Breakfast was fine.

I had the best time at Smileys Home Stay. Smiley and his wife Sevilla are very friendly and helpful. The room is all that you need: spacious beds with clean sheets and bathroom with hot water. In the mornings, Secilia made delicious breakfast: pancakes and toast with avocado and eggs. Note that Secilia also offers cooking classes which are very fun to do!! You learn about the fresh ingredients, cook several dishes together and afterwards we ate with the whole family together. An amazing experience! As most people visit berastagi for the Vulcano, it’s good to know that Smiley is the best tour guide there is to take you on the hike. He knows a lot about the nature and can show you all the beautiful places of the vulcano. Next to the vulcano, you go to the local market, fruit market and hike around in the area of the home stay. Smiley and Secilia gave me good advice and helped me arrange transport to my next restaurant. I would definitely recommend a visit to the home stay, to do the cooking class and to visit the vulcano. All in all a wonderful experience!

Smiley and Cecilia who run this guesthouse are the most welcoming and caring hosts. They will go out of their way to help you with anything you need. Smiley offers tours of the volcano, hot springs, markets, bird watching and jungle treks. He is very knowledgeable about local culture and wildlife and is a great guide. Cecilia is a great cook, who makes delicious breakfast, including homemade bread and if you let them know in advance she will go to the market for ingredients and make a delicious local lunch/dinner for you. She also offers cooking classes, which we unfortunately did not have time to do, but I’m sure would be fantastic. The guesthouse is clean, comfortable, with good washing facilities and wifi. They are planning to renovate to allow more guests to stay. I wish you all the luck with the expansion and hope you get many guests staying with you. You were both perfect hosts from the lovely tea on arrival to arranging our onward travel for us, you made our stay in Berastagi very special. Thank you!

Smiley and Cecilia are wonderful hosts, you feel very welcome in the cosy house. You simply have to try Cecilia's breakfast and dinner, otherwise you miss out - it's exceptional!!! The volcano trek with Smiley was just perfect, countless exciting and well-founded information, he has been "up there" over 1000 times and simply knows everything. Smiley also took us to the market where the locals go (not the one for the tourists) - very interesting too. Smileys knowledge of herbs and natural medicine also helped us with a small problem, both were extremely helpful. Especially recommended for families with children, as the adorable dog Dodo climbs the volcano with you. The accommodations is very clean, the mattresses comfortable, there is free very good wifi. All in all - it was great. We will be very happy to come back. A big thank you to Smiley and Cecilia.

The owner is a sweet lovely lady who cooks the most amazing food for you! (Honestly, super above expectations - DO go and eat here, let her surprise you). She will help you book transport or trekking with her husband to see the volcano. The place is a walking distance to the center, local market. But it is in a quiet area which is nice. The bed I slept in was sooo comfy and I had my only warm shower in Sumatra here. Our room was spacious, had a window with a view, there is also a terrace to chill and enjoy the view. I really recommend this place.

The room we got was very clean and the bed was really comfortable! We booked the sunrise hike through the homestay when we got there, which was definitely value for money: an amazing view, little morning snack, and hot springs. We got a delicious breakfast at the homestay afterwards prepared by the host. She was also so helpful with our further travels from Berastagi to Lake Toba.

Deli River hotel is a lovely and quiet place in the busy town of Medan. We really enjoyed our stay here. The room was well equipped and spacious, and also looked very nice with little Indonesian touches. Breakfast was delicious, overlooking the pond with the geese couple, and relaxing Indonesian music in the background. We also had dinner in the restaurant and the served food tastes really good. Very friendly staff, all of them!

We spend the first and last night of our holiday at Hotel Deli River and definitely recommend to start your Sumatra trip here. It’s a warm Indonesian welcome with an European touch. The rooms are very clean and spacious, perfect for a rest after a long flight. But the highlight for us was the garden; it is amazing with several places to relax in private. The onsite restaurant has a beautiful architecture where we had the best rendang during the whole trip! The staff was also very friendly and helpful during our stay.

Really great and quiet location un the outskirts of noisy and hot Medan city. Large and grean territory, excellent restaurant, always friendly and helpful staff. Breakfast boxes were provided in case of early departure even in case of late arrival and closing restaurant. Kid's shoes were repaired for free. Parking is provided, breakfast is really delicious. The hotel could be recommended as start point for trips through Northern Sumatra or as an intermediate point for tourists as well as for brief business visits.

On the south side of busy Medan, this is a quiet heaven. Guest rooms are set in a fairy tale like garden. They are spacious, well designed and cosy. There is a characteristic central building with a reception and a spacious restaurant. The kitchen is high quality with delicious Indonesian and European food. The best part of our stay was the kind hotel staff. They treated us as friends, were very courteous and polite and helped us whenever they could.

Beautiful hotel, we loved the pool area. Not a massive pool but perfect size for us, our children enjoyed it a lot. Restaurant was great, food was delicious. We only stayed one night on our way back to the airport from Bukit Lawang, so did not explore the surroundings much. The room was very comfortable and clean. All the staff we met were friendly and helpful.

Where to begin. From the moment we arrived (at 10.30pm might I add, when the staff picked us up from the car park), we were warmly welcomed and looked after. Everyone was so kind. They all knew our names and provided exceptional service. The view from the restaurant is incredible and probably the best in Bukit Lawang being on the corner of the street with a path to the river to swim. You can sit there for hours taking in the view and ordering delicious food. The room was lovely and spacious. Very clean. I was worried about creepy crawlies but only saw butterflies. Now for the trek. The staff arranged our 2N3D trek with Ebo and Anen and the chef (whose name we have forgotten but the food was some of the best we have ever had). This was one of the best experiences we have ever had. Both guides were knowledgeable, friendly, caring and gave us the most memorable time. Ebo’s English is fantastic. He was so kind to us and taught us so much in the jungle. Anen prepared us fresh fruit on every trek break. Both had a great sense of humour and helped us see 5 orangutang and other wildlife. It was so relaxing and serene. We couldn’t recommend them more. We were so sad when it was over and are missing it already.

If you plan on going to Bukit Lawang we would definitely recommend staying at the Jungle Inn! It’s right at the river curve, all the rooms look at the river and the restaurant too! We had the superior room and would recommend to spend the extra bucks for this dreamy room! It comes with a big terrace looking at the river and the jungle and an outside bathroom that makes every shower feel like you’re in a five star hotel! The bed is big and comfortable. We did not sleep this well in a very long time. Alde and all the other staff are very welcoming and kind and always made sure we had everything we needed. The food at the restaurant is so delicious! You can sit inside or outside and enjoy the view while eating and drinking like royalty! We are vegan and the staff at the Jungle Inn had absolutely no problem catering to our needs. The restaurant has a few board games and in the evenings you can sit and play games alone or with others. When we were there some of the staff sat together making music which made the evening so beautiful. Btw. if you’re lucky, you already get to see some Makkah monkeys or even orang utans from this hotel!

I could not recommend The Jungle Inn enough!! We had the absolute best weekend in the jungle! The staff were the kindest, and friendliest and really made our trip so amazing! From the moment we got there, they welcomed us with Jungle Tea and a great conversation with Ade! The food was incredible, and as we are vegetarians it was so incredibly easy to find food. We had a great conversation with the chef Bronte who was so kind! While eating dinner, the staff played music and sung which really made our night! They had games to play and other activities and to be honest, we sat around the restaurant and outdoor area most of the day because it was a direct view into the jungle and along the river so it was the best view and place to relax. Anto and Ican took us on our jungle trek and were the best guides!! They were friendly, funny, and so professional. They taught us so much and gave us a great insight into how life is in the jungle. They also took us to the best spot for lunch, better view than any other group!! Our driver both from Medan and home, Asun, was such a kind and friendly person and made the long trip so comfortable. We also had the friendliest servers including Blade, and all of the others which I cannot remember their names. Overall, the best and unforgettable experience!! Highly highly recommend!

What a spot! Highlight of our trip to Sumatra! The jungle inn is tucked in on the river bend with homely feels, the best views, exceptional staff and an all day menu with anything you can think of! Including amazing coffee The room was spacious and clean, quick laundry service. The trekking amazing….and the best bit, the friendly staff! Shout out to blade, Anton and Ican (sorry for spelling) for making our stay so special. The jungle inn staff were very informative and quick to answer any question you may have. We were so sad to leave. We hope to be back. Angie and family. Ps we also had jungle inn drivers to and from jungle inn who spoke excellent English and were friendly and informative! Asun and usuf thank you! Again sorry for bad spelling. Hope to see you all again very soon.

The Jungle Inn is the premier hotel in Bukit Lawang, with a location furthest up the river (higher elevation, more solitude but a longer walk from the drop-off point). It's quiet, clean, spacious and offers remarkable views of 50m-tall rainforest giants just across the rushing Bohorok River. The rooms are perched on a steep hillside, with every room offering a good-to-great view. The rooms are spartan (e.g. no fridge, telephone or TV) but good sized and comfortable. The best part of the hotel is the staff led by Aldi, the manager. His team is extremely helpful and friendly, and everyone speaks good English. The next best part is the food, with the local Indonesian dishes being a house specialty. They're also very reasonably priced. The internet in the lobby/dining area is very good (but less reliable in the rooms).

Living room spacious, dining room is good , recommended and special (crystal jade), spa and jacuzzi nice.

Plus points: Good room size. Jacuzzi and steam bath is a big plus point. Food at restaurant is also great and reasonably priced. Breakfast serves reasonable good spread but a bit expensive. Water pressure in the bath is good. Minus points: 1. There was no towels in rooms. Booked 2 rooms both also none. Called housekeeping for 3 times only they sent. 2. Swimming pool tower seems to be whiter than room towels. 3. The security key to enter each floor is very inconvenience if u have friend staying in other floor. You can't enter that floor if your room is from different floor.

We enjoyed our stay at Grand Mercure Medan very much. The room is spacious, well-kept and comfortably furnished. We stayed in the room 1016, from 14/09 until 19/09. The breakfast buffet is delicious, and offers enough different variations, either local or international options. Fresh fruits are also always served. The hotel's staff were really helpful, friendly and accommodating. On our first dinner, there was some inconvenient disorganisation, which caused our meals and drinks to arrive very late and in an incorrect order (the starter and the main dish arrived at the same time). However, the duty manager at the time, Mr. Amba, immediately gave their explanations and apologies. when they found out about my wife’s birthday, Mr. Amba and his friendly customer-oriented staff did not fail to give her some very lovely attention during our next dinner at the hotel! Thank you so much for all your kindness and lovely service, Mr. Amba, Miss Rizka, Miss Nova, and the other staff! You made our stay at Mercure very memorable!

The hotel is very new and laid out like a low-rise resort with the rooms spread across the complex like chalets. Easy access to the rooms on the flat but some are obviously a little far from the main building. The double room was spacious and well equipped with complimentary bottled water, tea & coffee. The bed was a little hard but not uncomfortable. Nice toilet/shower room with the sink in the room rather than the bathroom giving the place a utilitarian feel which was fine for our stay. There was plenty of space to spread out and plenty of electrical points for recharging of devices. Good, effective air conditioning unit with easy controls. The pool is huge and magnificent. Very well designed and maintained and very warm. I also made use of the the gym which is easily accessible by the pool. Towels were available at both. The bar area is adjacent to the pool and is very nice but kept at a cold temperature making it necessary to don extra clothing if you were eating, or you just sit outside in the warm. Staff were friendly and helpful in the main. We declined the breakfast but made use of the free airport shuttle early in the morning.

Everything was exceptional! Staff was great, amenities great, room was clean and comfortable. For the price I couldn't have asked for a better stay. Sir Hotlan was amazing while we were eating breakfast. Very friendly and helpful! Terima kasih banyak Grand Mercure Medan

1. General Positive Experience: “I really liked the overall ambiance of Aryaduta Hotel, Medan. The hotel has a luxurious yet comfortable feel, and the service was excellent.” 2. Location & Convenience: “The hotel is in a great location, close to centers and major attractions in Medan. It made exploring the city very convenient.” 3. Rooms & Comfort: “The rooms were spacious, clean, and well-equipped with modern amenities. The bed was very comfortable, ensuring a great night’s sleep.” 4. Facilities & Dining: “I loved the long window with its amazing city view. The buffet had a great variety of delicious options.” 5. Service & Hospitality: “The staff was very friendly and attentive, always ready to assist with anything I needed. Their hospitality made my stay even more enjoyable.”

The breakfast buffet is amazing, there is a lot of choice and it is delicious. The pool is always clean and its big enough, it’s often busy with families and kids in the morning but after that you can relax by the pool. The staff is very friendly and efficient, they treated us very well. I upgraded my room and the man who took my request even in the middle of the night and set up everything for me. The rooms are clean and comfortable, modern design.

Despite having arrived early at 9.30am, the reception staff was helpful to arrange for a room directly. Everything is in order with the hotel stay. It is a nice hotel with friendly staff. Room size is a bit smaller, but it is fine. Even when the wifi signal was low at a certain time, the hotel sent the IT to install an onsight wifi switch to settle my issue directly. On another event I called the housekeeping but the telephone line was on and off, without asking for any assistance the maintenance staff rang my door just 5 mins later and replaced the phone set. Problem resolving by the hotel was very prompt. The room has a nice surrounding view, however, I was placed to the backside overseeing the Deli river. Housekeeping is very prompt for Indonesian standards. Breakfast is very good, it was one of the best on choices from my past hotel stays, with local specialities and western and fresh fruit juices. Location of the hotel is good, very central in Medan and walking distance to Merdeka. The hotel itself has good food options for those who don't like to leave the hotel. Hopefully the hotel can keep the current level and standards, I would certainly stay there again.

The hotel went above and beyond, offering a very comfortable room, great staff and beautiful pool. The restaurant lacked a lot of vegetarian options, but otherwise was delicious! We ate the dinner buffet which offered a wonderful variety of Asian dishes. The breakfast buffet in the morning was also delicious! We also booked an in-room massage that was one of the best I've ever had!

We really enjoyed our stay! The room was spacious, clean and comfortable. The staff was very friendly and helpful. The breakfast buffet offers a wide selection and is very tasty. We didn't use the pool but it looked very nice as well. Would definitely recommend staying here!

The jungle tracking with Putra was amazing. He knows a lot and explains everything in a good English. He is very helpful, kind and really cares for the jungle. For example he won’t feed the wild animals an picks up trash. He made the experience in the jungle very unique. Furthermore the food on the jungle track was really great and more than enough. It was fresh, handmade and varied with each meal. The night in the jungle was great. The accommodation in Bukit Lawang was near the river and clean. It was basic but has everything you need. Especially the sound of the river was relaxing.

The host Putra is incredible! He's so friendly and really happy to help with anything we needed. He sorted out our travel to and from the hostel and his jungle trek was amazing - he's great at spotting animals! The room had what we needed and the view of the river was a lovely touch. There is a restaurant downstairs to buy breakfast, lunch and dinner if you'd like and the food was lovely - we ate there every morning.

Putra and his staff were extremely welcoming and helpful during my entire stay. The view from my room was gorgeous because it was facing the river. Putra organized my 2-days jungle trekking tour and it was simply amazing: all guides were very well prepared, knowledgeable, very friendly and local (i.e. all coming from the same nearby village), which made my experience even more authentic. They prepared and served us a lot of typical food during the entire trekking, we saw a lot of animals and shared a lot of information and therefore spent unforgettable time together! Terima kasih Putra and your entire team!

Incredible friendly and helpful owners. Initially I planned to stay 2 days only, but ended up staying more than a week. Putra and his wife Maya make you feel like at home and take care of all your needs. Simple but clean rooms with perfect location on the river for a nice view and swim. Jungle Trek was also great with him. Overall good place for the value! Will come again for sure. Thanks agan Putra vor making the stay so pleasant!

It is really amazing doing jungle treking with them, I did 2 days jungle treking, we Saw many animals such as birds. The food was great and they are so friendly. The view was good, directly to the river and jungle . They have restaurant and Maya was amazing chef..

Great staff. Had a lot of fun with the guys. Quiet area on the side of the river, where motorbikes are not allowed fortunately. The jungle is directly in the back, so there are always monkeys around to watch. One day a semi-wild orang utan and her child came for a visit (should not need to be mentioned, but they are not allowed to be fed and touched!). The room and bathroom were very clean. Comfortable bed. Mosquitonet over bed and windows (but there were no mosqitos anyway). Good wifi. The food was delicious with a lot of choices for reasonable prices. Nice seating areas next to the river. Did a fantastic 1 day jungle trek with the Jungle Man Tondi, the boss/guitar player of the Jungle Man Band (which is playing each Saturday at the restaurant). Absolutely recommended.

Amazing location, right on the river front. Lovely surroundings areas with plenty of places to sit and relax. Staff are very friendly. The food in the restaurant is 10/10. Upgraded to air con room which was definitely needed at this time of the year. Comfy and large bed. Nice terrace / balcony overlooking the river.

Everyone in the staff was super friendly and helpful. Thomas answered every questions we had before arriving with great details, and helped us arrange transport to and from Bukit Lawang. The room we booked was perfectly comfortable and clean, and the food was delicious. The location is really beautiful. Thomas also recommended us the 2 day jungle trek, which we absolutely loved. Our guide Lilik was really friendly, super knowledgeable and funny. We had a delicious dinner in the jungle thanks to Dani as well. The whole experience felt really special and we left Bukit Lawang feeling like our stay should have been longer. If you visit Sumatra you should definitely stay here !

Everything was wonderful! The staff was super friendly and helpful, the deluxe rooms were pretty, with a mosquitonet, and you could sit outside on the balcony or terace and take in the beautiful views of the river. The food was absolutely delicious and feshly prepared. We were lucky to have made a three day jungle trekking with the most amazing and kind Ren - We highly recommend to take this chance if you can!:)

-comfy beds -AC worked perfectly -stable WiFi -great food at the restaurant -amazing location (quiet and next to the river) -great options for jungle trekking -the staff is very friendly :)

What a beautiful boutique hotel right on the shores of Lake Toba! The rooms are clean and spacious with comfortable beds and amazing views from the balcony. Staff are very friendly and always helpful, I had a wonderful welcome at the pier when I arrived by boat! The breakfast was exceptional, very tasty, with fresh fruit, juice, cake, and choice of Western or Indonesian main dish. Lovely views of the garden, pool and lake. Had dinner there a few times too and it was always delicious, the chef and his team really know how to prepare Indonesian and European dishes. Can highly recommend staying here when visiting Lake Toba! it’s also centrally located in Tuktuk and easy to walk to shops and restaurants. The tour offered by the hotel to visit a local Batak village was incredibly special and unique and should not be missed.

Location! We like the fact that places to eat are so easy to find around this hotel. View! You cannot fault the view, the hotel is located in the corner, so you could see the beautiful spectacular view from the back of the hotel where you can fish the little baby fish by the lake's shore. Staff! Everybody were so helpful, kind and nice. From the receptionists, peeps who cater our breakfast in the morning, the housekeeper especially the young guy who had to carry my mother's heavy suitcase(bless him!), and of course the manager. She made our stay that wasn't completely comfortable became bearable and actually nice. She was kind, respectful, helpful. You will find her presence at each breakfast and check up on you, very thoughtful. Wifi! The wifi is fast. We have been having bad wifi with our stay in Berastagi, Siborong-Borong, and Pematang Siantar, so it was a relief to finally be able to be connected to the world.

The staff, from the moment we arrived until the moment we left were fantastic, friendly and went out of their way to be helpful. The hotel in general and room were really clean and this extended to how the property itself looked. Comfortable bed with linen replaced daily. The location is central Tuk Tuk, so right in the middle of what little there is to do in that area. Breakfast was either buffet-style or pre-ordered a la carte, both very good in terms of variety and quantity. The rooms facing the lake have either a great view or some view, depending upon whether-or-not the room you end up with has one of those artificial Sumatranese high pitches in front of it. This one is impossible to quantify but Zoe's felt safe and the staff honest, so we had no lingering concerns about leaving stuff in the room. Tea and coffee making facilities are provided in a communal area on each floor.

Staff speak superb and clear english and are very friendly, attentive and efficient. Breakfast food is awesome and very filling. Coffee's great! Bed is comfortable with 2 types of pillows (high/low pillow) and clean everywhere. Hot shower available! Great view of lake from level 4. Near restaurants/eateries.

Great family stay! The room and hotel over all is very clean. We had beautiful view from our room to lake Toba and we really enjoyed that. Staff is really friendly and can help you to organize some activities if you need. Ferry drop off and pick up right in front of hotel is convenient. Breakfast was delicious and had good variety escpecially in those days they had a buffet breakfast (it depends hoe many rooms are occupied in the hotel each nigt). Our kids enjoyed the pool and slide a lot. Our kids got some blue color from the pool walls to their legs and it wes not washable, but that was not any issue for us ( as we knew this from some previous review and as it was gone after few days). There is also beah chairs and shadows next to pool, so it's nice place to relax for teh parents too. Two canoes are available for free use. 'There is no reataurant in the hotel but there are many options just in short walking distance. We would definitely stay this hotel again.