Hotels with Jacuzzi in Room in Rochester

For me, the location of the Staybridge Suites Rochester University was ideal. Its position opposite the University of Rochester campus meant I had a pleasant 10 minute walk across the bridge to campus every morning. The river path that runs directly past the hotel was also perfect for my morning runs. The staff were super helpful and friendly, the breakfast was plentiful, delicious with fresh fruit as well as cooked breakfast favourites every morning. My room was clean and quiet. Free wifi worked well, and to top it all off, I was offered a free shuttle ride to the airport on the morning of my departure. Hooray!

First time staying here while visiting my daughter for Meliora Weekend. I was really impressed. It is conveniently located within walking distance to the UR campus. I had a King suite which was very spacious. My room was immaculately clean. Breakfast was surprisingly delicious with fresh fruits, breakfast meats, eggs, waffles etc. Sunday they had quiche which was really good. If you are coming for a special event - book in advance - the hotel sells out fast. Definitely would stay here again. The staff are also very friendly and welcoming.

Hotel and rooms were impeccably clean. Danielle was incredibly wonderful and helpful with our stay. Location was amazing with a river view with paths that we enjoyed taking walks around. Breakfast was good and there's coffee and tea available by front desk 24/7. I would definitely come back here for my next visit.

Extremely convenient to University of Rochester! Easy to get to. Rooms were clean, modern and spacious. Super high ceilings! Kitchenette was well stocked and handy for eating meals and snacks in the room. Jesus at the front desk was super friendly and helpful!

My boyfriend and I stayed at the hotel from September 5th until September 9th, 2025. We were originally only going to spend 2 nights at Staybridge Suites but ended up having to extend our stay for an extra 2 nights. Shortly after our arrival, my boyfriend had to have an emergency appendectomy due to a ruptured appendix. As a result, we had to remain in Rochester longer than planned. Jesus, at the front desk, was extremely kind and helpful and made it possible for me to stay in the room while my boyfriend was hospitalized and while he was recuperating from surgery. We had a very clean room with a beautiful view of the Genesee River. The breakfast at the hotel (which was included in the price of the room) offered a wide variety of delicious foods to choose from. I would highly recommend Staybridge Suites Rochester University for all of the above reasons and because of the friendliness of its staff and the desirability of its location within Rochester.

Spent 2 nights while we toured some colleges. Property was clean. Beds comfy. Didn’t use any amenities but pool looked clean and not crowded. Breakfast was not the best selection but it also depends what you like. Depending on the time you go it can be hectic on the weekend and the offerings were normal, make your own waffle, cereal, some grab and go, fruit, and eggs and sausage. I never saw bacon or bagels at the time i went but it was nice to have coffee easily available all day and staff was friendly. The area has plenty of walkable food options. You are right off the main strip so very convenient without being loud. I will say the decor in the rooms is a lil more dated than other hampton inns i have stayed at but thats a grander scale issue and also i am not a fan of fabric shower curtains but that was my only pet peeves, i would stay again.

Our stay was very good. The check in process was welcoming and friendly. Very clean lobby. Our room was huge. Comfortable king size bed. It had a bench at bottom of bed which was nice to sit on to take shoes off and on. There was a comfortable arm chair my husband used to watch tv. The bathroom was huge and clean. There was a walk-in shower and not a bathtub. Overall, I would definitely recommend.

The breakfast offered a variety and was tasty. The location is central in the Rochester area and readily accessible to major highway. Many shopping stores and restaurants just minutes away. Staff was friendly and helpful. Very clean! Bed was very comfortable. I would definitely stay again!

It actually looks like a brand new property with how it is maintained. All common areas and at least my guest room were immaculate. The bed was as comfortable as you can have. And it's close enough to the interstate to be convenient but far enough to where you don't have any highway noise. Speaking of noise - the HVAC unit was pretty quiet for a hotel. Breakfast had many options for anyone to start the say with. Special kudos to Paiman who got me in early so I could get a much needed nap before my event. Should also mention the executive housekeeper on Sunday and the breakfast attendant on Monday were also very cordial. I do have to note that the gentleman on the 3-11 shift on Sunday should be more aware of what's going on. No acknowledgement of me passing by to go out to dinner (which btw you'll never go hungry as being within a mile of Marketplace there is an option for EVERY appitite). I even said goodnight but he was engrossed in what he was doing to hear me. Will definitely stay here again and Uber/Lyft (under $15 or so off peak) to downtown.

Stayed overnight and was a good experience. We would have preferred top floor as I’m a light sleeper, however, the hotel was full. The folks above us weren’t overly noisy but floor seems to transfer noise. After 11pm though, all was quiet and sleep was good. Area is great for shopping. Hotel was clean. Breakfast options good, though there were several sports teams staying when we were there so it was difficult to get in to where food was due to “traffic jamming” of a lot of hungry kids. This isn’t a reflection of hotel just our experience. The tables in the breakfast area were not quickly cleaned so we did have to clean our own table. The breakfast area had high turnaround while we were there so maybe staff just couldn’t keep up.

The staff was very welcoming, friendly and helpful, which made our stay much more enjoyable and less stressful. The rooms were clean and comfortable and the location is great, near many coffee shops and restaurants. The lobby is spacious and beautiful and both the fitness rooms and pool were open and very clean. This was easily one of our best stays at a hotel in a long time.

Pros: We sprang for the 1 king suite. The room itself was big with a kitchenette areas, living area and separate bedroom. The bathroom was huge with a nice, glass enclosed tile shower and large jetted tub, with the toilet in an enclosed separate area of the bathroom, which was really private and comfortable. The kitchenette area had a keurig coffee maker (bring your own coffee. They don’t provide much), microwave, sink, and mini fridge, along with some storage. Our room was at the end of the hall and was very quiet. The area is busy with lots of places to eat and shop. There is a Texas de Brazil and Barnes and Nobles literally right next to the hotel. It is also only 2 blocks away from the hospital and university. Super convenient. Cons; The pillows and bed were very uncomfortable. Sofa bed was as well. Sofa bed had no sheets or blankets on it. Only had the one blanket from the closet. The carpets were heavily worn and stained. The couch and chair pillows were dirty and stained and you could tell they hadn’t been washed in a while. There were also no washcloths in the bathroom and the conditioner that is bolted to the wall in the shower was empty. For a $400 room, I don’t think it’s too much to ask to check the conditioner bottle and put some washcloths in the bathroom. Overall, it was a nice one night stay, but for $400 a night, the room definitely needs some work, especially with it being the nicest room in the hotel.

My wife only stayed here a short one night stay whilst travelling through. The hotel was clean, tidy and well presented. We were greeted by very friendly reception staff who were helpful and allocated us a room straight away (we did arrive a few hours after check in to be fair). The room was tidy, very spacious, very modern with a large bathroom and had coffee facilities (which I always welcome!). Although we did not use it, this hotel has a self-laundry service which is an amazing feature (hotel laundry can be very expensive!). They also have a swimming pool and a great fitness centre. They do have an Italian restaurant on-site called ‘Grappa’ which although we did not visit, has got great reviews. All in all, definitely one of the better Hilton’s I have stayed in. A great place.

This was an expensive option but I was travelling with kids and wanted to be comfortable. The room was very nice and clean, my kids and I slept well. The bathroom was also good. There was a coffee/tea station in the lobby as well which was convenient. The breakfast staff and service was exceptional. We loved ordering from the menu and enjoyed very delicious options. The staff were also so kind and welcoming towards the kids, thank you!

I upgraded my rating from a 4 to a 5 because of the hotel staff. Overall it is a very nice, clean and modern hotel with a great restaurant attached. The disappointment came in the gym in the morning because it had clearly not been cleaned the day before as evidenced by the overflowing towel bin and the fact that there were no clean towels; no water; and no equipment disinfecting wipes in the gym. Also the phone in the gym is broken. When I called to the front desk the lady reluctantly brought some full size towels, which are not ideal when riding the Peloton. That said, as I was at the front desk getting change for a $20 so that I could leave a tip in my room the lady at the front desk (who turned out to be the business manager) genuinely inquired about my stay. I didn't initially complain but just gave a mediocre response; she prompted me to give her some "constructive feedback" so I shared my gym experience. It was very clear (and wish I could remember her name) that she was genuinely disappointed that they had not met my needs and wanted to make it right. Because of that, I upgraded my rating from a 4 that it was going to be to the 5 I posted.

Breakfast consisted of bagels, yogurt, oranges, boiled eggs, juices and coffee. The facilities were modern and clean. Rooms are very basic; no microwave, coffee makers, ect. There is a 24-hour coffee station and microwave in lobby. Location is safe, near a couple of restaurants within walking distance, and parking was abundant. Staff was friendly, thorough, and check-in was efficient.

We stayed 2 nights. Easy. Fun. I love this Hilton brand - it is basic but ours was new, clean, easy to go in and out of, cool staff and brilliant bagel bar breakfast. Clean and comfortable, great value. Bed is comfortable and some of the furniture converts for different uses. Quiet. I would stay again.

My partner and I appreciate a cost-effective hotel option when we travel, but we also expect cleanliness and good service. Spark by Hilton was pretty good in this regard. When we checked in the man who may have been the operations manager was very friendly, funny, competent, and helpful. In the evening he advised us on local restaurants, which was nice. The king-size bed was exceptionally comfortable and we got a good night's sleep. They have a coffee bar available throughout the day, and a decent selection for breakfast items. It did seem like the shower did not drain that well though, and on our second day the toilet stopped working in the evening - something to do with the fixtures in the tank itself. We called the front desk around 9:00 PM to report the problem and the person who answered said he would come up but didn't in fact ever knock to see what the problem was. Thankfully there were also two bathrooms on the first floor that were available. All in all, this unfortunate glitch didn't change our general impression that this is a decent place for the price! Also, it was handy to everything in the Rochester area.

Super hotel for its brand. Not super fancy, but a nice room. It's an older hotel refurbished nicely. Clean comfortable and a good price. Staff was welcoming and friendly. Room was just fine. Clean with comfortable beds. But as with an older hotel bathroom is smaller. And the sink area outside of it. Desk chair was just metal. And a bit uncomfortable for working at the desk. Fridge in room and microwave downstairs. Breakfast was continental style. With no hot item. And a Friday's and a steakhouse right next door Close to shopping and colleges.

Only stayed one night while visiting my daughter at local university. From checkin to checkout out the staff was extremely friendly and personable. Room was very clean and the beds comfortable. I didnt partake of the continental breakfast, but I'm sure it wouldve been as good as other reviews suggested. The lobby coffee/tea area was stocked with ample selections and clean. Very centrally located to wherever I needed to go. Quiet spot off of main roads. This place is definitely on my list of places to stay while visiting Rochester.

We have been visiting for the last week and in between weekends drove into Canada, so this weekend we are back to end up our visit. We had stayed here a couple years ago and it still has friendly helpful Zi q staff as before. We had a king bed room on the 5th floor, 502- view across the parking lot toward Delmonico’s and the bed was very comfortable. The breakfast was typical of what we expect with a variety of choices and friendly ladies staffing it. I attached pictures of the front, inside lobby, breakfast buffet, fitness center, pool, and our room.

The staff was amazing! Very friendly and attentive. They made us feel very comfortable! The location was great. Breakfast was perfect for a continental. Check in/out was smooth. Beds are very comfortable and clean with lots of pillows and thick blankets. We slept great, with no noise heard from other rooms. The only noise we could hear was from the hallway when people were talking.

The hotel was very clean, the rooms were up to date with amenities and very clean. House keeping ensured to clean and replace towels. Tje bed was very comfortable. Above all the free breakfast had varieties of food and it was hot and fresh. The kitchen staff were so nice they kept on refilling no restriction or limit. And the coffee and tea section had varieties as well. I will definately come again and again!!!

WOW! One of the cleanest and modern hotels! Neely renovated and it looks great. From the moment I walked in the room, I knew! The bed is comfortable, the shower is clean, adjustable, and beautiful and the staff was accommodating, friendly, and welcoming! Lovely experience!!!! I left Home2 Hilton to come here and I made the right choice!!!!

Staff is very professional and friendly! They made the stay enjoyable! Also, the breakfast had a variety of choices which was nice! The room was clean and comfortable to stay in! Definitely would stay again!

The staff were friendly and helpful. The room was clean and cozy. It was very quiet even though the highway was right outside. Our room was easy to get to. The pool was delightful and breakfast was delicious. I would highly recommend this place to anyone planning a quiet night

Neat and clean. Breakfast was tasty. Staff was very friendly, helpful, pleasant and informative. The pool was lovely. If you are going to Rochester Regional the location of the hotel is incredibly convenient. It is easy to get to. What I keep thinking is most of all, very clean

The room and bathroom were clean and comfortable. The staff were very friendly and helpful . I travel with my family the room was very clean, the pool was clean and the water was set to good temperature. The breakfast was great and good temperature.

The staff were so helpful and friendly! Anyone that my family and I interacted with were awesome! The cleaning staff were amazing as well! I was informed by hotel staff that the breakfast lasted until 10 am. That was something that I did not know at the time. Also anyone that worked at the front desk they were always ready friendly, professional, and ready to help!

The beds and pillows are comfortable. The rooms are clean The only complaint I have is the mildew odor from the shower curtains. They need to be washed. The staff is friendly and helpful. The lobby area is clean and organized. I like the location of this hotel.

This Hotel is excellent, Clean, Safe, Great Location, and Great Breakfast, and Friedly Staff. The Hotel is in a great location in Bushnell Basin right off of 490, and easily walkable to many restaurants, shops, and the canal, less than a 5 minute walk. The rooms were very clean, comfortable, and the hotel is consistent with pricing in this area, but of much better value. I felt perfectly safe there , and should also mention plenty of parking with large spaces so you don't have to worry about someone parking next to you dinging your doors as can be the case in many hotels. They have an on-site restaurant and I wish to comment on the very affordable breakfast they have. Everything is fresh and your options range from continental buffet, slight price add on for hot food, or you can order a chef created custom order. In all cases, everything is fresh made. We had breakfast there the first morning, but thought we would try other places in town the following morning. That was a mistake, nothing compared in price and value to what the hotel has. And, everyone we talked with at the hotel were very friendly. My highest recommendations for this hotel.

Came for a funeral. Arrived late and they were super helpful despite the late hour. Gina in the bar was amazing. She got my in-laws set up with coffee and got us drinks even though the bar was almost closed. The breakfast bar was tasty with lots of good options. The room was clean and well maintained. The pool was clean and warm. We highly recommend!!

Hotel was will maintained with a very friendly staff. The indoor pool was perfect and made our stay very fun! The downstairs restaurant has enjoyable options for breakfast and dinner with a friendly wait staff.

This was my second visit in two months and the welcome was no less warm despite the snow and my very late arrival (00:20) - Thank you Mia The rooms are well appointed, comfortable and clean. Breakfast was fresh and enjoyable as was dinner. If you pack sports kit; there is a nice gym to use and coffee is available in the foyer ‘to go’ free of charge.

The hotel is clean and quiet. The staff is extremely accommodating and friendly. The bed was comfortable and the air conditioning and heating system worked well and quietly. There are some excellent restaurants nearby. Breakfast was good- much beter than the usual. I would definitely stay here again.

This was a nice place for an overnight stay. It’s clean, comfortable, and quiet. There’s a small bar and restaurant, which are nice if you don’t feel like going out. Friendly, helpful staff; nice lobby area. Convenient to many Rochester venues. Would stay here again.

This hotel is starting to show it's age, but is kept clean. I've stayed here at least 4 times in the past few years and I have not been disappointed. The front staff is always nice and accommodating. There is no free breakfast, but we purchase the breakfast with our room. Upon arrival we receive our breakfast tickets. Good Starbucks coffee in the morning and a breakfast sandwich. Wifi works great and parking is plentiful.

The airport shuttle drivers were courteous and timely. All staff were friendly and accommodating, even ordering a taxi to take me to a family funeral. Restaurant service in the hotel was a much appreciated convenience. After a long travel day I ordered a Mediterranean Grain Bowl at the bistro. It was a fresh, delicious, and memorable bistro meal which I ate in my room. Also, the cooked-to-order breakfast... Oatmeal with plump blueberries and maple syrup...yum! I would stay again!

the staff was excellent, helping me carry our (large) grubhub dinner order out to the courtyard. they were friendly and asked several times if we needed anything. they were always at the front desk (sometimes at hotels you cannot find the front desk staff, especially when the hotel isn't busy). the courtyard area and pool were nice. the rooms are basic and smell ... odd. i asked about it and was told it's because the hotel needs remodeling/upgrading. the rooms are old and smell as such, said the staffer. the hotel was quiet, the beds (full size, not queen) comfortable and it's nice each room has access to the outside with a sliding glass door (as well as the interior entrance). several restaurants are within walking distance, including delmonico's, a Japanese restaurant and 5 guys. the pool is noisy and shallow, but gets the job done if you have kids in your group.

We stayed here for two nights for a local soccer tournament. Very friendly and accommodating staff who were welcoming to the soccer teams. Our room was cleaner than other reviewers mentioned. The rooms are showing a little wear as it's an older property, but we didn't have any complaints about the cleanliness and everything was in working order. The hotel has a large lobby with full bar and ala carte style breakfast. The location was convenient to shopping and restaurants.

The hotel was close to the ball field and had places close to eat at the room clean and nice the pool and hottub were nice and clean and staff was very nice from check in to check out

This hotel was absolutely perfect. It had everything we needed. The beds were comfortable, the pool and hot tub were nice, there’s a Dairy Queen and Taco Bell literally right next door and other stores like dollar tree near by. They had fresh iced lemon water, coffee, hot water all by the front door when you come in and they kept it stocked. The breakfast was good and the dining area was really cute and comfortable. Overall this hotel was very simple and perfect.

Great location. Excellent front desk staff (Juliette) was super helpful and professional and friendly. Very clean room. The negatives were the bathroom is quite small, shower door didnt close fully so water would leak onto floor, breakfast area was small, and the parking lot and access road was not well plowed/shoveled since it snowed all 3 days we stayed. But with the friendly staff and great location we will likely stay here again.

Actually, I can't say enough about the Fairfield, it was my first time there, and I can say this with absolute certainty, my stay was perfect, worth every penny, and they will definitely see me again. Everyone was so friendly, a smile on every face; and the breakfast in the morning was great. I was so impressed with how clean everything was, the hotel looked brand new... I walked into my room and the TV was on, and on the screen it said: Good Afternoon James... It made me chuckle a bit. But, the one thing that stands out the most, was the lovely lady behind the front desk, Miss Margaret, (and please forgive me if I have the name wrong) she was there when I checked in and when I checked out. And I still can't say enough about the Fairfield, even though I have said enough... And thank you, you will see again.

This hotel is an excellent choice for the budget minded traveler. Good location. Nice sized room for the cost. Clean. Decent breakfast. Friendly staff. Stayed there almost 2 weeks. Was quiet most of the time, except for 1 Saturday night.

We were attending the WWE event at the Blue Cross Arena and the Hilton Garden Inn was the perfect location. Literally a 5-8 minute walk straight down and around the corner. The hotel is quiet and very clean, rooms are spacious. The view out the window was of the inside of the hotel, not a big deal really. The AC/Heat was great. A microwave and mini fridge was perfect to buy some drinks and snacks, heat up leftover pizza. Beds were comfy, only drawback were the pillows that were not at all fluffy or comfortable unless you bunched ot up. The shampoo dispenser in tje shower had no shampoo in it, luckily we brought our own. If you are looking for somewhere to eat and have drinks, go downstairs to Drifters. But if you are coming back from an event, there is nothing close by that's open to grab drinks or food so you'll either have to Uber it somewhere or get food delivered to the hotel. Front desk staff are awesome and there's a free shuttle that will take you places you need to go to. We will definitely stay here again if attending an event at the arena.

The staff were friendly and helpful. The breakfast buffet was good. Drifters restaurant/pub food was appetizing and in nice portions. Drinks were cold served with friendly commentary which made our group feel relaxed and comfortable. Rooms were clean and comfortable.

Very clean and quiet. The bartender was also seating people and taking their dinner orders. She was friendly and professional. The entire staff also were professional and friendly. We attended the Jeff Dunham show and had 10 minutes to Blue Cross Arena. Parking was free and in garage.

We had delicious meals and the staff was amazing. Our dog had a good time judging from his wagging tail. Easy and friendly The location was perfect with coffee shops and restaurants in walking distance. Found Rochester easily walkable great for dogs.

Great experience and good value. Hotel is exactly as advertised. Confused as to some of the reviews for this place. Some reviews mention parking being "blocks away" - the parking structure is attached to the hotel, my car was parked about 50 steps away from the hotel's front door. My room was clean (and given some of the reviews I was looking for issues), and huge (we were there for my daughter's dance competition and she could easily have practiced her full dance in the room). Beds were comfy. Staff was some of the friendliest I've encountered anywhere. Front desk were friendly and helpful; breakfast staff were super friendly!

The true spirit of hospitality nourishes body, mind, and soul. While many hotels do a great job of providing food and shelter to the traveler, genuine hospitality also nourishes the soul by making a human connection between the guest and hosts. Yes, this sounds super corny and there aren't many travelers exiting the Thruway at 2 AM thinking "I sure hope this hotel has a warm human connection" but when it's there, you know it and something in your soul appreciates it. This has always been a favorite of mine when I traveled to Rochester, Now that I live locally, I had occasion to stay there due to a family emergency and the spirit of hospitality was alive and well. Front desk staff was cordial and welcoming, the room and facilities were immaculate and in great order. Though this is an older property, it is well maintained and has a modern vibe. There are many lodging choices along Jefferson Road, however this will always be my go-to for clean comfortable accommodations with a true spirit of hospitality. Don't miss the hidden gems in the Genesee Valley Market directly behind the hotel. Palmer's Market & Kitchen, Niblack Spices and Union Coffee, to name a few. If you're a coffee nerd like me, stop into Union and ask them how you can roast your own beans with a popcorn popper. Seriously.

I was pleasantly surprised by my stay here. The place was clean and standard BUT the pool was big and warm with plenty of towels and seating. The breakfast buffet was fresh with lots of choices like eggs, French toast, bacon, yogurt bar with fresh fruit, and much more. It was close to all the shopping and restaurants. Would definitely stay here again.

On the whole, my six-day stay at this Holiday Inn was good. The staff at the front desk was helpful and friendly. My room was clean, if perhaps a little beat-up. I noticed some staining and gouges in the wallpaper and upholstery, and the table in the combined kitchenette/living area was a little worse for wear. One thing that did slightly frustrate me was that I repeatedly requested that housekeeping make a sweep through my suite to empty trash, pick up dirty towels, replenish toilet paper, etc. I believe I requested this three different times, but housekeeping never actually tidied up my room. I ended up having to track down a housekeeper and request more trash bags and toilet paper, since we had run out. However, when we realized that we needed to do a load of laundry, we found that the guest laundry facility was right down the hall from the room, which was extremely convenient. I would recommend this hotel to travelers that need a safe, clean, affordable place to stay.

The front desk clerks weren’t very welcoming/friendly at our checkout. They didn’t even greet me or tell me that we were all set or ask if we were happy with stay etc. one just pointed to the other girl when I walked up to her. The other ignored me until she saw I was watching her. The cigarette butt station smelled bad all I could smell were old cigarettes while trying to pack my car. It shouldn’t be by the door. The breakfast tables weren’t very clean. The night staff were wonderful and helped us by bringing a crib. It was a little old but the bedding was very nice. My baby is starting to stand and hit her head on the side so maybe have a la k n play or two there instead. The rooms were very clean and perfect.

First Don and Skylar are amazing, they hands down have made my experience here the best. All of the staff are very helpful but those two have gone far above my expectations. The complimentary breakfast is very good, lots of options for those with certain food allergies. The evening social is such a fantastic add in. Everyone here is so respectful and helpful with anything you need. This is my second time staying here totally 4 weeks. My review has been the same since day one. The location is perfect, right next to any major company or shopping centers for whatever you need.

It's was cool ...staff did the best job . Jacuzzi room was nice and hallways nice and clean .I recommend it for a nice stay . I'm a returning customer, cause always had a nice clean experience. Staff just happened to remember us funny went to school with her. A1 experience every time

Wyndham beds are always very comfortable and provide a great night's sleep. The front desk staff are consistently welcoming and professional, and my room was clean and comfortable with amenities stocked. The rooms aren't soundproof but the hotel is quiet and peaceful through the night - I slept soundly. The breakfast room was well stocked at 8:30am. No coffee maker in the room, but coffee is available 24/7 in the breakfast room. This is a great and affordable option. I have now stayed here twice when in the area for college events and it has totally met my needs on both occasions. I will confidently stay here again.

Location easily reached from thruway, stores and restaurants short drive away, staff friendly and courteous on check-in, beds clean and comfortable, small frig/microwave/safe in room a plus, continental breakfast nice with waffles/cereals/bagels/toast/coffee/juices; small comfortable lobby area to relax in

Among Super 8 hotels, this one certainly ranks near or at the top. Well-maintained, clean, friendly staff, ample breakfast...and readily accessible to highways, food, downtown 10+ minutes away. Near RIT (not walkable) and sort of near U of R (not walkable).

The room was clean and the bed comfy. No coffee or water. Not much breakfast options. It is a convenient location and quiet.

We really enjoyed our stay at this hotel! It was clean, staff were really friendly/welcoming and the breakfast was delicious! Thank you for being awesome!

Decent room, comfortable bed, enough towels and decent shower, but was hoping for a swim in indoor pool, it was freezing! Breakfast had limited time. Evening staff at desk was not friendly, daytime staff more helpful. No written notice anywhere of check out time....usually there is some note in room, and couldnt see how to call fron desk from room phone! 😜

The door to our room was difficult to open because is rubbed on the frame of the door, and hallways smelled like marijuana. Our room was warm and very comfortable. It was clean and the housekeepers made us a couple of washcloth designs. Very nice. Breakfast was good and well maintained. Staff were very pleasant and helpful.

Convenient location to shops restaurants highways Clean property Spacious room Parking and Breakfast included Staff was great

We were there for one night only. Check-in was quick. Breakfast was awesome and the staff were friendly. Only thing is, the entire place needs to be renovated. The elevator needs washing. Our room didn't have floor mat for the shower. We had to ask the front desk for pull-out sofa cover (other hotels have them ready for use in the closet). We will not book there next time we're in the area until they make the place better and cleaner.

The hotel lobby was really nice and our room was very comfortable, the beds and pillows were very clean and super comfy, the bathroom was clean and had complimentary products to use, the breakfast room was spacious with plenty of seating and we enjoyed a really good continental breakfast with plenty of choice I think a hot breakfast was available on request but we were happy with the continental. The only downside was that the pool was too cold for us to use but we only stayed one night so didn’t make a complaint.

I have stayed here a few times for business. The hotel is great! Clean and the staff is always so friendly. They are updating the hotel, and the renovations are so nice! Jennifer at the main restaurant and bar is AWESOME! She is so attentive and friendly! She makes being away from home not so bad.

Location was perfect. It was within striking distance of alot places that we had plan to go. The breakfast was amazing. Room was nice and cozy. The pool was exceptional.

When we asked for clean towels and the housekeeper was rude about giving them to us. We called to have something fixed and no one ever came to fix it. Low pressure in the toilet. Parking was not plowed during a snowstorm making it difficult to get out. Front desk staff was very friendly and helpful. Bar tenders were very friendly and service was excelled.

My wife and I stayed at the Doubletree for the weekend, and made our reservations last minute. The rate was great and the Hotel was really nice, especially the atrium. We actually met the hotel manager Tim when we checked in.He couldn’t be nicer. He was very helpful , and found out that he was a Bills fan too!! Great guy! Our room was clean and the bed was very comfortable. We ordered room service both nights, and the food was delicious and we didn’t wait long for it to arrive. We will definitely come back to this hotel!!

It was very comfortable and very clean. Sometimes they serve breakfast sandwiches on their breakfast buffet. The hotel met all my needs and is very reasonable.

From the outside it doesn't look great, but indoors was just recently renovated and is very nice. The rooms were really nice and modern but freezing when we first arrived. The staff were very polite. The breakfast area was renovated and ready to open but they have not yet received their supplies. The hotel is very conveniently located close to lots of food and a short distance from the shopping area.

The property is very clean and the staff is very friendly and helpful. The free breakfast is very good. I will definitely stay again at this hotel when I am in the area as it is very reasonable and well worth the money.

Person at the desk was very nice and helpful I didn’t like there wasn’t an elevator And you could hear toilets flushing in other rooms all night long Walls are a bit thin Other than that Beds were comfy sheets and blankets are clean room and bathroom are clean Thank you

Easy access to the room clean room nice shower.... Things I didn't like no complimentary breakfast as advertised online... Not enough pillows in the room... Having the room for more than one night and not being cleaned by housekeeping, also I think we should have gotten a discount for staying multiple nights and having to pay full price each time

Had a great stay at this property. The bed was soft, there was coffee freshly brewed in the morning, and the room was clean. If you're looking for 5 star accomodations with all the perks that comes with that, you might be disappointed. However, if you want a cheap, quiet, clean place to stay with friendly and helpful staff, I highly recommend! Will definitely use this motel again.

Stayed for Labor Day weekend here. Room was spacious, staff friendly and enjoyed the hot coffee and delicious muffins in the morning for breakfast. Would definitely stay here again. Bed was comfortable and hotel is in good location close to beaches.

location was perfect. close to shopping, restaurants etc staff was super friendly and helpful. rooms are a little dated but clean. will stay again.

The location is perfect. The staff is friendly and helpful. There is a nice variety for breakfast. The beds are comfortable.

The best thing about the place is the staff. They were friendly and exceptionally attentive to any needs or problems. The room, bathroom, and common areas were all tidy and clean. The location provides easy access to some good restaurants.

It’s a little run down. One of the two elevators wasn’t working, but the one that did work was super fast. Some places look like they’re falling apart (ceiling tiles in the bathroom, for example), but the rest of the room and amenities were super. The bathroom was clean, the room was clean, the beds were clean and comfy. So if you can get past seeing things that aren’t pristine, this place is comfortable and at a great price! I do want to take a moment to brag about Mark (and the cook, never got his name) in restaurant. We decided to eat dinner in on our final night and they bent over backwards for us. (Thanks, Mark!!). The cook even made something for me that wasn’t listed on the menu, and it was outstanding. So don’t write off the prospect of eating in the restaurant down in the lobby. There was a little mix up with billing (essentially, their “system” billed us twice), but after talking with the manager on duty, he sorted it all out and by the time we checked out the issue was resolved. Thankful for management that went above and beyond to tackle this for us. Overall, we had a great time in Rochester (son had an audition at Eastman) and the proximity to everything was convenient.

I like everything the staff was very friendly the front desk was nice the room attendant was very polite and the breakfast staffs were friendly place was very clean,the room was clean bed was very comfortable the landscaping was very beautiful security team was very helpful love every moment of my stay I will be booking again very happy people working at this property. Thanks everyone for making my trip so special.

Hotel was good for the price. My room was clean with the exception of an open bar of soap in the shower. Staff in the lobby was very attentive. The breakfast for purchase had SOOOO much food for only $10, I split it and saved some for later which helped keep my travel costs down. Hotel was very quiet in Mid January so I don’t think there were many guests.

We had stayed at this property previously and were happy to see the upgrades! The only disappointment was breakfast. We needed to leave town fairly early so we wanted to get breakfast immediately when it opened at 6 AM. We went for breakfast about 610 and no one was to be found. Waited around about five or 10 minutes and still no one around to attend to us for breakfast so eventually left and just went for fast food. A little disappointing.

Friendly quick. Was a stressful time for me it was to go to hospital for surgery. But at least it was easy not stressful. Time.. nice and clean ok breakfast. Wish more stuff around we could walk around too instead oof driving.

Older model room. Few holes in the wall. Clean overall. Nice bar & restaurant on site.

Had hot water in a few seconds when tap was opened. Water pressure and consistant temperature was good in shower. Bed had about 6 pillows so easy to be comfortable. Had trouble with TV remote and staff switched out TV and remote for a working one quickly.

Arrived Sunday night and the front desk guy was very friendly and chatty, a great welcome. Room was adequate but bed was extremely comfortable, a nice surprise.

I stayed at that Days Inn since I moved away from Rochester, on and off. Over the last 10 years, I enjoyed staying there because of the attached bar/tavern - Nashvilles (formerly the Roost). I have noticed some wear and tear in the rooms as time went on and the slow response to it. The bathroom tub drain was open - the drain cover was not put back. The tv didn't work - albeit, the desk attendant did say I should call them if any problems. I didn't because I was never there. It was a fair stay - but over priced.

I like how they were very friendly and understanding about my situation. Only thing I didn't like was that the bed was broken and the room didn't have a remote

The loft I stayed in was beautiful and so peaceful. I had a wonderful time and can’t wait to return. Loft was clean, bed was very comfortable, jacuzzi tub was great, staff was very helpful. Highly recommend!

loved the jacuzzi and shower bathroom. loved the historical feel but it was very modern as well….comfy bed and nice lighting options

We had Superior Apartment with jacuzzi. It was clean and spacious. Beds were big and comfortable. big TV.

Very clean, easy check in process, we loved the jacuzzi!

The room was beautiful and I loved the big jacuzzi soaker tub. I absolutely love the size of the apartment and how vintage it was. Bed was VERY comfy.

As some other travelers noted, accommodations at Relax Inn are spartan but clean. I had to attend a family funeral on short notice, so $100/night for a 2-night stay worked for me. Other local hotels were fully booked and twice the price. Parking at the roadside motel was fine, with a fair amount of traffic coming by. It had a working mini-fridge, microwave, and tiny coffee maker. The newish flat screen tv and remote worked well. The small bathroom with pocket door had hot water, toilet, sink, and light-up vanity mirror. The queen bed was comfortable with clean but worn bedding. There was a small side table and an office chair In the opposite corner. No dresser, desk, or other furniture -- three hooks in the wall with a full-size mirror in the corner next to the tv. The room had recently been renovated, with laminate vinyl flooring. Space was pretty tight. The biggest positive was Sisi, the owner/manager. He was very responsive. He helped me on the phone re-book when accidentally booked wrong dates and was very nice when I checked in. The biggest negative was the very small room and potential noise levels. I was tucked into a small hallway, so had no view, which was ok because I didn't hear road noise. I could easily hear my neighbors when they went to and from their rooms. Luckily, they were generally considerate and were not up late.

I have stayed here multiple times. For the price, you get a full kitchen with a mini-refrigerator, microwave, and coffee-making machine that you do not get in most chains. I don't care about the little wear and tear of the rooms as its comfortable, friendly, and convenient to my work. They have upgraded the room access with touchless cards. Very nice!.

The front desk person was really nice! Through myself was overall pretty clean. I really loved that there was a stove and refrigerator and coffee maker inside the room! The property felt safe and was really quiet at night. I would stay there again!

Quiet place to stay for the night. The facilites are outdated, but the manager was super friendly and was working on improvements while we were there. The room was clean and comfortable and we enjoyed our stay

Beautifully refurbished and roomy- very comfortable and staff was extremely friendly and helpful! The price was very reasonable too!

The Hampton Inns are Hilton's more moderately priced hotels, generally rated around 2.5 stars. This one was so much better than that! As I have come to expect from Hilton. The service was friendly, welcoming, and very competent. The room was large, clean, comfortable and well decorated with a large balcony that held several chairs, a love seat, and table. The bathroom was divided, with the shower and toilet in a separate room from the sink. The mirrored barn door to the bathroom area was really nice. The bed was super comfortable with lots of big, fluffy pillows. There was a kitchenette with a sink, microwave, and fridge. Unlike most Hampton Inns there is a restaurant that serves food from noon until 10pm. The food was really good! There is also a full bar, an indoor pool, business work center, and ample free parking. Location is super convenient. It is right next door to the Museum of Play, a 10 minute or less walk to the Geva theater and the Eastman School and Theater,and the East Avenue clubs and restaurants. It is right off Interstate 490 so very accessible. This is about as good as it gets.

Staff were friendly and infomative and helpful when approached. The morning buffet was open for both early and late risers and had a good assortment of options for all (especially kids), and I would also pack a bit extra to cover lunch/snacks for the rest of the day. The lobby was welcoming, connected to a restaurant/lounge with good food options for dining out in the evening. Rooms were clean, no signs of bed bugs during ou3 3 night stay. The pool was clean, quiet - fun for the kids - and again, open long hours. The gym looked great but I had no time to use with the kids around. Location was also directly next door to the Strong Museum which was fun for the kids. Overall, great hotel option!

Clean & modern &welcoming , lobby, elevator, hallway, pool area & breakfast room our bedroom had a few things that were not as clean( previous guest half eaten pastry was in coffee tray) Breakfast was excellent, good choices & clean; breakfast staff was friendly & kind Great parking & we appreciated the Electric charging station

It was the best stay. The hotel was clean. The workers there were all so friendly, professional, accommodating and always had a smile on there face. The restaurant and breakfast buffet was great, food was excellent. The beds were so comfortable. On another note, It is located in a very congested area, so if you are looking for a more relaxed area probably not a good choice. We went for medical reasons, so it was perfect. Everything is so close. Strong Childrens Mueseum right across the street. Would go back!!! Thank you to all employees for making our stay great!

The hotel is beautifully decorated, modern, chic and clean. The hotel staffs were very friendly and helpful. We had dinner from the hotel bar and it was delicious. The complimentary breakfast was well stocked with options like blueberry infused water. Highly recommend.

We stayed 3 nights in a suite while visiting family nearby. Highly recommend to anyone visiting the Rochester area. Extremely convenient location off Route 104 and nearby many chain stores and restaurants as well as local favorites like Bruster's ice cream. This was an amazingly clean, bright, and spacious hotel, and very cheap! A path off the back patio leads to North Ponds Park, great for jogging, birdwatching, or kids running around. Our room was pristinely clean and had many comfy chairs and seating areas, plenty of space for family of 4. Beds were comfy and everything worked well. The breakfast had different, fresh choices every day and the eating area was very clean, bright, and spacious. Front desk staff were very cheerful and helpful. Cleaning and masking were very thorough.

Comfy and squeeky clean. Completely renovated in 2019 but looks like it was renovated yesterday. Our King room was a little bigger than the run of the mill american hotel room with a nice sofa and cafe size dining table. Owners really paid a lot of attention to getting the design right when they renovated, making the stay more comfortable and relaxing. Breakfast was more than coffee and a bun with hot eggs, bacon, sausages, pancakes and potatoes as well. Pool and hot tub were appreciated. Great stay all in all.

Comfy and squeeky clean. Completely renovated in 2019 but looks like it was renovated yesterday. Our King room was a little bigger than the run of the mill american hotel room with a nice sofa and cafe size dining table. Owners really paid a lot of attention to getting the design right when they renovated, making the stay more comfortable and relaxing. Breakfast was more than coffee and a bun with hot eggs, bacon, sausages, pancakes and potatoes as well. Pool and hot tub were appreciated. Great stay all in all.

Very clean, well kept common areas. The staff was helpful and friendly. The room was just perfect! Spacious, modern, very clean, beds were exceptionally cozy and comfortable.

This property is well maintained and looks modern and clean in the rooms. The staff here are very friendly. The lady at the front desk gave my two daughters a special treat bag when we checked in. The staff who kept the breakfast well stocked were also very friendly as well as the staff who maintained the pool area. Overall was a great stay!

Stayed over the presidents day long weekend to visit the strong museum. My family of four stayed in a one bedroom suite. Our suite was spacious, clean and accommodating. With everything you need in the room. The team who prepares breakfast work very hard to keep items fresh, stocked and clean. Breakfast was very busy with so many families but food and coffee were plentiful. The pool is clean with lots of towels and get checked on often. The front desk team were very friendly and had stuff we needed through our stay…asking for extra bottles of cream, towels and bedding. Overall, we had a lovely time and the kids loved the pool.

One of the best hotels I have stayed in. Friendly staff. Rooms are very clean and have a nice country fresh air scent. Spacious room as well. Free breakfast included, no issues with parking. Very convenient location with multiple restaurants in the area.

This was the most cleanliness hotel I have stayed in the room was spotless and so relaxing hall were clean & quiet staff was very friendly & helpful even the pool area was clean I would definitely stay again. 10/10 recommend

The morning breakfast had some good hot and cold options, usually with at least one hot vegetarian option. The size and layout of the room was comfortable enough to stay for a week or two. There were plenty of outlets in the room, and also in the breakfast area downstairs, so it was well designed for remote working. Coffee available all day and good wifi. Super friendly front desk staff, they lent us some supplies for gift packing since we were staying over Christmas.

Location convenient to where we needed to be, and safer than downtown Roc. Ample space in suite for pull-out couch. Heating worked fine. Breakfast exceeded expectations with cooked food, pastries, oatmeal, coffee, juice. All rooms and common areas were clean, bright, and comfortable, staff were friendly. Pillows on soft side but can’t complain about anything for the price! Easy to get Lyft to airport 15 mins away.