Hotels with Jacuzzi in Room in San Rafael del Yuma

The size of the rooms were super, nicely decorated with all the right details and definitely according to European standards ie, hair dryer, coffee, warm water, good pressure, and fully equipped kitchen! There was a wonderful jacuzzi outside in the garden, the location is also convenient close to shops and restaurants and ofcourse the beach! Everything was seriously perfect. Christian and his staff were great, very friendly and always available! Highly recommend staying here especially cause it’s family friendly 🙃

The suite Perdenales was very clean, comfortable, and secure. A balcony facing a bamboo tree was a perfect place to have a cup of coffee in the morning and to hang out after arriving from the boat excursion to Saona Island/or the beach. The owner and staff were friendly and helpful. They are willing to answer any of our questions, help us to book excursions to Saona Island, and accommodate our requests. The location is great as everything is within walking distance- several small grocery stores. ice cream, and restaurants. It is a 5 min walk to the harbor to get an excursion to Saona Island and Catalina Island and 10 min walk to Bayahibe Beach.

Central place in Bayahibe, simple but extremely clean and quiet, very welcoming staff, comfy bed and efficient air conditioning. second stay there and we will go again. Breakfast in a nearby restaurant with friendly staff, everything is made to make guests feel on holidays. Great job from Christian, his wife and all the friendly staff !

We rented the appartment Catalina and it was very comfortable. Good beds! Airco and fans present in bedroom and living room. A small kitchen which we did not really use. A fridge, microwave, coffee maker etc. Bathroom small but good. Good shower. The wifi worked perfectly. 2 small (big enough!) balconies. The staff was super friendly, thank you Titeca and the beautiful lady cleaning the rooms. The bedroom was nicely decorated for my birthday ;-) Location: for Bayahibe very well located, close to the beach, supermarket, mini market, dive shops, restaurants, ... Ample parking space. Bayahibe is very loud though, very busy, with day tourists coming over for a trip to Saona. Loads of motorbikes, cars, hustle and bustly. Not the place to go to for relaxation. We were there for scuba diving. But it always felt good coming back to our little appartment and balcony to overlook the world going by. If you are going to Bayahibe and want to be in the middle of it all, then this is the place!

Nice place. Few steps to all restaurants and bars. Room that has everything that you need. You get free coffee that you can make yourself in the room. People there are very nice and helpful. Breakfast is in other place in good restaurant. Also good breakfast. Really liked hotel and the town.

Villa Iguana was such a pleasant surprise! It's extremely clean, the rooms very spacious and nicely decorated, and have a safe, the infinity roof top pool and pool area stunning with a great view of Bayahibeand the Sea with a STUNNING sunset, and the poolside bar very nice. Breakfast in the morning was great. They offer a free basic breakfast as well as menu options for reasonable prices. Checkin easy and they give you a lovely tour of the hotel. It's ideally situated in town and everything is in walkable distance in 5-10 minutes. They have gated parking across the street too, which is an added plus, as well as a security code to let yourself in. It was a really wonderful place to stay! And, the owners live on site, so if you have any issues, they are right there to help you. Wonderful people!

Very kind and helpful staff working here. I felt very welcome and I got help with anything I needed. Beautiful view from the rooftop. You can swim in the pool whenever you want. Room was clean and had everything you needed to stay here for a couple of days. Breakfast was delicious. Perfect working Wi-Fi. Close to restaurants and beach.

Staff are exceptional. The housekeeping is daily. They are all so friendly and do a great job. The breakfast server is so sweet. I was happy to have breakfast each day. I loved my fresh fruit juice. Nancy at reception is an asset, she is amazing. Location is good. They have a 360 degree view of the village from the rooftop. It helped orient me. The plunge pool is a nice temperature.

The staff was very friendly and helpful, they were trying their best to help. We arrived late but they still offered us a fresh, tasty dinner and freshly made pineapple juice. The facilities and rooms aren't new and shiny, but they are kept very clean - we won't see any dust or dirt in this place. You can go to the rooftop restaurant and take a look at see from there.

Nice hotel in the center of town. We had a large suite upstairs with a fridge & multiple beds. Clean , comfortable and mostly quiet. Nancy the host is friendly, helpful and provides good information. Good WiFi. Free parking across the street. Walking distance to beach & boats to the islands. We enjoyed our stay. Good but limited set menu bkfst.

The aparthotel was lovely. The staff was very helpful. Yokasta was smiley, friendly and super helpful. Very well located with loads of nice restaurants nearby. The beach is within walking distance

Very friendly staff! The apartment is big and clean! The location is close to the beach.we saw the fireworks in the balcony on the last day of the yest! Very nice experience to stay there!

The property is beautify, comfortable, clean, spacious and safe.

Fantastic location and accommodation Both Hayley and Francesco were very helpful Friendly and professional Thanks for a great time Mark and Carol

Very nice place. Clean, 15 min from the beach, a couple of markets within 5 min. walk. Restaurant at the hotel was great.

I would rate our stay at Catalonia Royal La Romana at 7/10. The property of the adults only hotel is not big, there isn’t a big area to walk around. The 2 property pools are on the smaller side as well. The rooms are nice, modern. Property has a lot of security guards which is also nice. Our most favorite thing was the beach and the water. Super clear water, just as blue as the pictures in the advertisement. Would definitely recommend bringing a snorkeling mask as there is a lot of fish and reefs very close to the beach. The beach is nice, but is a bit small, which beach chairs pretty crowded. As well you have to come to the beach early to be able to get a beach chain under the umbrella. Drinks are served at the beach all day, which is a nice refreshment on a hot day. A huge downside for us was that there is A LOT of smoking guests on the property. There are no designated smoking areas, so people smoke in all public gathering places, and especially the beach, which is quite disturbing to those who don’t smoke and don’t appreciate the smell of it. I think this really needs improvement. A lot of the staff don’t speak English, but most are willing to work it out with understanding you. Room service was very slow, food was delivered cold, and orders aren’t delivered at night, even tho the option is available. Restaurants are average, without a too big of a menu. Our favorite restaurant was the Peruvian Siwichi. Overall, we had a good time, and enjoyed the beach and the water!

I enjoyed the cleanliness of the hotel; the staff was friendly and welcoming. I enjoyed the beach the most. The beach is the highlight of the entire Catalonia - La Romana - crystal clear water! The adults-only section is good, but once it's time for dinner/eating you will be merged with the family-friendly hotel. Personally, I didn't mind it at all though. The downside was the buffet breakfast, I would give the breakfast buffer a 6/10. The only time I'd rate the food 10/10 would be when we had dinner at Beloved.

I stayed at Adult only side. Property was well maintained,clean in every area. Staffs were very polite,warm & accommodating in every section. Food was excellent at the buffet as well as a la carte restaurants, specially at Beloved restaurant, superb dishes & service. Beach was kept clean daily by ground staffs & multiple staffs from cafes on the beach delivered drinks,water to guests with amazing manner. I've been going to this area for over a decade in different hotels but Catalonia Royal is by far better than any others, even better than much higher cost place like Hilton La romana. Looking forward to going back soon.

The resort itself is beautiful, cozy and intimate, it was a pleasure walking around in the evening. The rooms are big, modern and clean (we especially loved the double shower). The beach is lovely and they have quite a few activities (yoga, dance lessons) that you can do during the day. The food was diverse and fresh - we likedthe bloved and peruvian restaurants the most; stuff was friendly and eager to make your stay as pleasurable as possible

Resort was clean and well maintained; pathways were marked, well lit, and had security cameras; security was present and walking resort regularly; staff was friendly and helpful; dinners were excellent and service impeccable...including bar service; rooms were cleaned/replenished twice each day; pool was clean and relaxing; live entertainment was a great way to wind down at the end of the day. Would recommend to anybody looking for a relaxing and carefree gataway!

Property is beautiful at the resort office, restaurant and beach. The water is gorgeous but it's mostly saltwater pools. No direct access to the beach from the resort but still amazing views of the water. The restaurant food is pretty good just a little pricier than the other food options nearby. The villa was gorgeous inside and out. Gated and totally private. The lights in the backyard and pool weren't working - called the front office and someone came out to try to fix it but he couldn't so he said maintenance would come the next day but no one ever came by or called us about the issue...not a big deal but definitely a bummer. We were also told that our private pool and jacuzzi didn't have a heating element so that was a bummer as well. Overall staff were patient and kind. "Room service" came every day to clean the villa and leave bottled water. We weren't told there would be so much construction and renovation going on. Workers could be heard every morning in the back and front of the villa and the views around the property were rubble and construction. Still a great trip and awesome property. Can't beat the views!

We just spent 2 weeks at Tracadero Beach Resort with my family and had a brilliant time. We had a three bedroom penthouse with ocean views. The apartment facilities were great, three en-suites so no fighting over the toilets 😀. The swimming pool/beach area was very beautiful and clean with plenty of staff around to deal with any safety issues, food and drinks you require served to your deckchair. Reception staff were excellent, very helpful and polite, big thanks goes to the reception manager Giulia who made sure everything was ok during our stay. As part of our stay we had breakfast in the restaurant overlooking the sea every morning and was usually greeted by the happy Johnny who made sure we well served. Breakfast choice was limited but very nice especially the choice of freshly prepared juices made to order. The restaurant dinner menu was of good quality and can see why people visit the restaurant from outside. The choice of salt water swimming pools was great, kept my boys busy. I especially enjoyed jumping into the sea from various points on the complex. The resort wasn’t very busy at this time of the month so there were plenty of sun beds available and on many occasions had the many swimming pools to ourselves. This resort is close to the village with a number of Mini supermarkets selling the basics, and a few restaurants, recommend Ombelico del Mondo run by a friendly Italian lady. Would highly recommend Tracadero Beach Resort to others.

Truly spectacular gardens grounds and pools. Probably the best of any hotel. Really relaxing. Hotel was quiet. We stayed in an apartment which was large clean and modern. Shower and barhroom was excellent great water pressure. Food and drink prices on site were reasonable compared to outside and quality and atmosphere and service far superior. Outside hotel felt like i was constantly being on my guard not to be ripped off. So a few minor gripes. The room was rather unfurnished for such a large apartment. Only a bed sofa and coffee table. Some random kitchen stuff so coffee making facilities but no milk 2 spoons 4 forks no knives and no plates why ? Only got 1 small piece of soap for the 4 days we were there. Beach towels where supplied on arrival but where removed when used but not replaced. So really minor stuff to make place more professional. Amazing pools 8 in all with amazing views but not really serious swimming pools mainly sitting and watching the scenery type infinity pools.

The hotel itself is amazing and best property in Bayahibe and Dominicus. Spacious clean apartments with living room, terrace and balcony, very quiet, good restaurant, lots of seafront space and amazing service! The owner is Italian so you can really feel the good taste and detail in everything! The area around is still being developed but you don’t really need to go anywhere from the hotel which is massive unless you plan excursions etc.

We stayed at Tracadero for 3 nights over New Years Eve. Our apartment was spacious and clean and I appreciated the extra amenities in the kitchen and there was a huge dressing area in the room for our suitcases. The food at the restaurant is excellent! The cocktails are also amazing. We did feel like the service in the restaurant in the evenings was slow and it almost felt like they didn’t want to serve sometimes, or they were overwhelmed. This was the only damper on our experience. The pools and views were amazing! We stayed as a family with our 7 year old son. We will definitely come back and would love to bring our extended family here to enjoy the bigger apartments.

My husband and I went on vacation together. It was an unforgettable holiday. The room was very beautiful and clean. The staff was very friendly and pleasant. Whenever we had questions, everyone did their best to help. The food, both in the restaurants and buffets, was excellent—always fresh and delicious. The pools were very clean, and the sea was simply amazing: no waves, crystal-clear water. The beaches weren’t very large, but they were very comfortable and clean. I highly recommend this resort!

Amazing services from all staff clean pools, everything was perfect will def come back! The staff in the restaurants such as John, willie and all ladies in Mare restaurant. The bartenders in the premium and main lobby all of them were excellent.. Beach is impeccably kept this resort exceeded my expectations. Also the ladies at the beach who serve drinks were also amazing.. Keep up this excellence..

I highly recommend the Hilton La Romana! I'm the kind of traveler who does a lot of research before choosing where to stay, and I like to feel confident that I’ve picked the best option even before the trip starts. In this case, I can say with certainty—Hilton La Romana did not disappoint! Exceptionally friendly staff – everyone we interacted with was welcoming and went out of their way to make our stay enjoyable. High-quality food – While most all-inclusive resorts don’t offer gourmet-level cuisine, Hilton La Romana delivers consistently high quality meals. Amazing location – right on the beach, perfect views, and easy access to everything. Overall great experience.

We honeymoon-ed here for 4 nights, and it was perfect! The staff were all extremely friendly and helpful, and the facilities were beautiful, well-maintained, safe, and walkable. The food and drinks were delicious with lots of options, and all of the staff were very generous with portions when serving/ making drinks! The only thing I noticed was that the family and adult side have quite a bit of overlap, so if you’re very set on being at an adult-only resort, that might be a negative. We thoroughly enjoyed our trip, and plan to come back!!

Coffee and sugar in the room were renewed once every 3 days. The people working in the bars are not friendly and welcoming, especially in the bar in the pool and in the buffet where food is served. I really didn't like that you can't put food on your own in the buffet, but have to wait for the workers who don't speak English at all. The person who served pancakes, without gloves, moved all the pancakes with his bare hands, separating them from each other, constantly rubbing his hands on his trousers. No one helped to take the suitcases from the room before checking out.

If you’re looking for a calm but entertaining scene, this is the place for you. My husband and I wanted a relaxing vacation away from the parties at Punta Cana. The demographic of guests are ages 30’s and above of mostly couples and families with young children. From the moment you arrive, you’re greeted with a cold beverage and plenty of smiles. The staff is amazing. They are truly passionate about their work and it shows in the hospitality. The rooms and hotel are immaculate. It is a large property, beautifully decorated, with plenty of seating around beautiful, well-groomed gardens and romantic lighting. Flamingos and peacocks greet you in the center garden. The food is wonderful- coming from two Italians, this says a lot! Our suggestion- skip the restaurants and enjoy the buffet for dinner as it has a little from each restaurant. If you want to reserve ahead of time, you can email the property. The check in could have been slightly better. We were assigned two double beds instead of a king. The gentleman said he didn’t look at the room type and apologized. People wake up at 6am to put beach towels down at sunbeds on the beach and then leave to return later. There are signs that say not to, but the hotel should have more of a system in place to avoid this. It was really inconvenient for honest guests to enjoy an umbrella arriving at 8:30am and nearly everything was “taken”. Overall, it was a fantastic vacation and very highly recommended! You will not regret staying here!

The property is beautiful and well maintained. We stayed in the renovated rooms and they were modern and comfortable. We traveled with our baby and the room didn’t have a microwave to sterilize the bottles so plan accordingly! (Luckily we found out prior to traveling). The housekeeping ladies did a wonderful job! In terms of the waitress/waiters they also we’re very kind! Special thanks to Estefany and María José, who went above and beyond to make us feel at home! The food at the reservation restaurants was really good unfortunately they only let you have one reservation per restaurant; for example, we stay a week and we’re only allowed 4 reservations (one per restaurant). The food at the buffet is ok…the main complaint is that food was cold but I can’t leave out the fact that there were mosquitoes all over the fruit and bread, etc perhaps the hotel should think of a way of covering them. The beach was absolutely gorgeous and the pools were cool too. Overall, we had a good experience!

This was probably our 5th stay at this resort and we absolutely love it! We usually come with friends but this time we brought our daughter and her family - husband and two boys 5 and 3 years old. We stayed a full week and everything was absolutely fantastic! From our rooms in Building 7 (which I prefer), to the beautiful grounds, restaurants, food, activities and newly introduced items like silent disco and dancing in the courtyard. The staff is exceptional at every step and everywhere. We took tennis lessons with Junior every morning, then played at the pool and on the beach. We played soccer at the beach, tried every restaurant, enjoyed drinks at the recently renovated beach bar, shopped at the stores… In one word - this resort offers everything your heart may desire for any kind of vacation. We will certainly be back!

One reviewer was complaining about the Russian flag. I guess the administration paid attention and removed Russia's flag at the entrance. There was no more construction at the resort. I've read many complaints about construction going on, I guess they finished it before our arrival. There were many Russians, but all that I met were living in US, they didn't come directly from Russia. A lot of people form Argentina as well. Very few English speaking guests. This is a mostly Spanish speaking resort. Few of the staff have an acceptable grasp of English. Most are at the front desk.The only downside is that many of the activities and the shows are mostly in Spanish (some are trying to also repeat it in English and French, but it's hard to understand it). This was not a big problem for us as we could use a translation app in some situations. Customer service was not that great, it was OK, but not great, even after leaving a tip at every breakfast, lunch, dinner, on the beach, front desk, room, etc... Everyone is pretty laid back and moving slow (they say it's islands time..). Just want to say that customers service was not bad, but I've seen better at other resorts in Mexico and Jamaica, maybe it was just luck.. Room and resort was clean. Beautiful resort with birds. Beach awesome. Food was OK, not bad, but nothing too fancy. Shows were just OK as well. Kids playground only open for one hour a day. Snorkeling on site. This is one to go back in our book.

Very good hotel, but not perfect. Good: fantastic beach with crystal clear water. Variety of food. Kind and attentive personal. Gorgeous territory, buildings and wild life. Nice entertainment all day long with many activities. Eco Purified water system. Bad: Room had cocraches by the coffee machine. The beach area was not maintained well enogh, some food and garbage were not picked up over night. The domestic market on the left side of the hotel brings lots of attention from tourists and native people. Each of four restaurants can be visited once per their schedule. Bads are minor, hotel still deserves 5 star and your attention.

The rooms were spacious , we got a free upgrade that allowed us to use the premier club restaurants , lounges and concierge . It was fantastic! The service was outstanding. All the employees were very helpful and made our stay amazing . There was a big variety of food on the buffet . The food was ok . The beach was clean with heaps of beach beds and the water was stunning ! The room was always clean the cleaning staff were always checking on us if we needed anything .

The beach of the hotel is amazing, the room was really big and nice. The restaurants for lunch and dinner were not so amazing, but ok. The breakfast was really good and lot of variety.

Beautiful beach like i have never seen,the room very big very clean and very confortable, room service high class . The staff very nice happy and respectful . Entretainment good and cleaness of the whole area exelent. The food very good and healthy. At the beach exelent security specially sony who was alert at all time. . Richard in the buffet give a good service. Alberto in the pool area bar good service and always happy. Juan Francisco and Osvaldo at the Recepcion were always smileing and very kind .

The breakfast was always wonderful with a lot of delicious food. The waiters were attentive and helpful especially Victor and Pablito but, we don't have complain of any of them.

Very clean staff very friendly and helpful

Have everything for good stay , different kind of food,nice clean beach ,friendly people. There was the best coffee that I drink. They was organize for us romantic dinner,it’s was beautiful.

The pool is truly impressive, boasting an integrated bar that adds to its allure. The staff are not only friendly but also exceptionally helpful, ensuring a delightful experience for guests. The atmosphere is serene and enjoyable, offering a peaceful retreat without being overly crowded. It's a perfect spot to unwind and enjoy some relaxation time.

Amazing location. And amazing staff. They are really trying to do their best to give good service. Which is highly appreciated. Beach is absolutely beautiful. Great a la carte restaurants. Generally, the hotel is very relaxing, and it is great to spend time with family.

I had an amazing experience at this hotel. The room service was excellent, clean and well put together. A super friendly and professional staff.

Very spacious, exceptional location, very clean and safe.

Our trip to Sunscape Dominicus, La Ramona ❤️ Jan 31 to Feb 11, 2025 It took about an hour to get to the resort from Punta Cana airport. Check in was fast and staff were very friendly. Grounds are so beautiful and well tended. We stayed in block 10 on main floor with pool view. Room was very clean and mini bar was stocked with beer, water, and pop daily (our room attendant was wonderful). Bed and pillows were very comfortable. Beach is not the best with rocks at entrance to the ocean, very dangerous and we did have water shoes. We only did this once and the rest of the time we walked 5 minutes to the right of the resort to the Dreams resort beach and got our ocean time there. The beach is walkable each direction and very beautiful The food was fine at the buffet with many choices. We also went to the Mexican, Italian, Amazonian, and the Tapanaki, . We enjoyed the food at each one. The staff at this resort are very friendly and will go out of their way to say hi or to help you with anything you need. The entertainment staff are very good, present, fun to watch or even to participate. Raynor (happy) the Nexus rep was very friendly and helpful as well. We did the saona island and the buggy tour, Lots of fun. We took a mini van ride into the town of Bayhibe to do a bit of shopping and felt safe too. We loved this resort and will definitely go back again 🌴☀️🎉🥂❤️

We stayed at Sunscape Dominicus for 10 nights as a family of five and overall had a fantastic stay. The entertainment team was one of the best parts of our trip – a big thank you to Samson, Josue, and Angelita, who brought so much energy, fun, and warmth every single day. They truly made the holiday extra special. We also had amazing service from the restaurant and bar staff – Domingo at Kaleidoscope, Santo in De Mario, and Francis at the pool bar were all outstanding, offering friendly and attentive service throughout our stay. A special mention goes to Juan, the customer service supervisor, who was incredibly helpful and attentive. He went out of his way to assist us and even helped organise a small birthday celebration for our mum in one of the restaurants, which meant a lot to our family. Breakfast and lunch were both very good, with a wide variety of options. Dinner could be improved, as there was a lack of variety and the food became repetitive over the course of our stay. The pools were fantastic and the beach was beautiful – clean, scenic, and a real highlight of the resort. Our only suggestion for improvement would be the hotel rooms. We noticed a damp smell, and the cleaning wasn’t always up to standard – this area could definitely use some attention. Overall, we had a memorable family holiday made even better by the wonderful staff and gorgeous surroundings. Thank you to everyone who made our stay so enjoyable!

We have just returned from a two week stay at the Sunscape dominicus hotel. The staff at the hotel are so warm and friendly. We speak little Spanish but most staff spoke English and if they didn’t they would find another member of staff to interpret Our room was very clean and our maid was very helpful and kept our room well maintained We enjoyed buffet breakfast every morning. The staff in the restaurants were warm and welcoming and very attentive. The pool at times was a little cloudy but staff seemed to be cleaning it regularly. The beach is just stunning!! A few issues with findining beds in the shade at times but on the whole not an issue. It is a little rocky in area at the edge of the sea but not too difficult to navigate. The sea is warm and crystal clear We loved the entertainment team. So much fun with so much energy. The shows were great too. We particularly enjoyed the saxophonist! Well done team Our favourite member of staff was Edward ( gym staff member) he always had a massive smile on his face. So helpful even at 6 am. A credit to the hotel Unfortunately we became unwell with stomach upsets whilst we were at the hotel. Plentiful supplies and medications in the shops although can be very expensive. The dr at the 24 hours clinic was also very accessible Top tips Bring US dollars - don’t bother with peso Only drink bottled water DO NOT let any water near your mouth Visit Saona island!!! Stunning. We used delux.dr (find on Facebook) for our trip

We spent 14 days at this resort. It was our yearly reunion, my birthday as well as my brother in law’s. We’re glad we chose this place. The beach was rocky but water shoes solved it for us. Our maid Carmen Santana was great! Came to clean our room and bathroom likewise refilled our refrigerator daily. Masseuse Orbida is very good that we went for another massage before we went home. Activities by the pool, beach, plaza and parties, dancing everyday. Shows at the theater also varies. As for the food, you’ll definitely find something to your taste. 2 buffet restaurants and several ala carte restaurants, not to forget the grill restaurant, snack truck and 24 hrs coffee shop. Bars everywhere! We’re well traveled, been to many all inclusive hotels and this hotel is worth it. You look for fun and enjoyment and you’ll find it.

Overall was a great experience,The hotel is clean inside and by the beach area. The food was good and plenty . The people are friendly and warm .Unfortunatly due to the Hurricane Melissa the beach was rough,but by the last two days of the vacation we were able to go in nice sandy beach.There are many restaurants,We liked Da Mario,Tierra,Blue Water Grill ,Tepparniaky table need to make reservations,Otherwise go to Windows for international good food.buffet style. There are more restaurants and Pizza Shop ,good pizza.,After 7pm gets real busy.Plenty of bars scattered around,day and night ,In the VIP lounge ,Edwardo is a good barista. Plenty of breakfast options also

This is a very well-maintained property, with an extensive beach and many different restaurants, snack bars, and cocktail bars, as well as multiple swimming pools. The lady that cleaned our room every day, Yesenia R., did an excellent job and always left us with a beautiful bird constructed from towels and sheets, with flowers and greenery. All of the staff that we encountered were friendly and kind, and they all work very, very hard. The little shopping area within the Palace compound had a wonderful coffee shop. It was also really cool to see all the birds, including a flock of flamingos, wandering around the property, as well as some iguanas. There are multiple specialty restaurants in both the Palace compound, and within Dominicus Beach (which guests at the Palace may use); my personal favorite was the Italian restaurant, Il Palco. 25 is also very good (for steak) and Viva Mexico had delicious fajitas. We had wonderful massages on the beach from the spa. While it was not a concern for my husband and me, or the friends with whom we travelled, the rooms do show some wear and tear, which I feel is to be expected. The spotless attention to detail by the cleaning crews made up for that small criticism. The compound was safe, with an obvious presence of security. The beds are very comfortable. The air conditioning worked very well, which was much appreciated, given the very high humidity at this time of year. This is a great place to take an all-inclusive beach vacation.

We stayed at the Palace side of the resort. We were a group of 8 which includes 2 kids under 4. The palace side is calm and very relaxing. At night we would walk to the Beach side of the resort as that's where all the themed parties take place til late night. That side is definitely he party side and alot going on. We were happy with our choice of staying at the Palace side we prefer the quiet and relaxing however it was nice to be able to join the fun on the other side every once in a while. The staff was friendly and always willing to help. The hotel overall was clean very well kept. The rooms were updated and clean we had a garden view it faced the back of the resort it was new area you can tell the palm trees were just put it we could still see the barbwire fencing but the garden was very nice and well kept. even though we were towards the back end of the resort we were able to see some prettty cool iguanas that were roaming around. The themed restaurants were ok not the greatest. The Italian restaurant was the best one. Staff was very attentive Buffet was very good. We were there most of the time. We were a big group and all the options were a plus. They have snack bars open by the pools also those had some good burgers, sandwiches and salads. Bar tenders were awesome at the palace pool side as well ad the lobby bar tenders. Overall we had a good experience and would return to this resort. We recommend this to others.

All the Front Desk staff at the Palace had excellent English, both at check-in and check-out. Betania was very helpful at check-in and explained all aspects of the resort! I traveled with my kids ages 12-25, and they all LOVED the resort and the activities. Check-in took 10 mins and check-out even less. There were never lines anywhere, except for a couple of people at the bar. COVID test was quick and simple and no appointment needed. We were placed in a beautiful ocean front room, that had the best ocean view I have ever seen! The room was clean and the ladies who cleaned our room each day could not have been more friendly and kind! There were no issues with hearing nighttime noise. The buffet food was okay, but the a la carte restaurants were excellent. IL Palco was outstanding in service and food - thanks to all the staff, including Felipe and Evelin! My kids did everything from catamarans, kayaking, beach volleyball, water aerobics, to snorkeling - it was so nice that all the activities were included in the cost! We stayed 6 nights and wished we could have stayed much longer! Definitely, an outstanding, reasonably priced resort for a family vacation!

Right on the beach, which had a swimming area. Hotel beach is right next to a public beach, so on the weekends it got a little rowdy over there, some garbage floated over, etc. but security does check bracelets and keeps the public off the resort beach. There is also local shops selling souvenirs on the public beach which was fun to visit. If you aren't there to purchase, just say you didn't bring your money and they'll mostly leave you alone. Resort is well kept and landscaped beautifully. Drinks were the usual all-inclusive drinks, we usually resort to rum and diet coke rather than the sugary drinks with cheap mixers. Buffet food was just okay, but the choices they provide each day/night were different and vast, so you could always find something to eat. The reservation restaurants were good. The pizza by the pool was frustrating, as they did not keep the volume up, the lines were always long, and there was no per person limit, so if a hot pizza came out, one person might end up taking the whole thing. Staff is generally friendly for the most part. I would return if the opportunity arose.

We paid the transit from Santo Domingo airport 85 USD one way. The resort is just great. The beach was just outside our room. The pool with salty water over the caribbean sea was lovely. There was food everywhere, and at any time. However, the quality of the food at the general buffer was "just good". Many options. More meet than fish. Dinners In our deal, we had 4 dinners included. The first morning we went to reserve the 4 dinners. With one week in advance the availability was limited, and the first reservation available was only on Sunday. We booked Atlantis, Palito de Cocco, Viva Caffè, and the Mexican. IMHO, no restaurant excelled. The food was on average better then the buffet, but nothing excelled. Our bad experience was with the last two nights. We had Viva Caffè, and the Mexican. I approached the restaurant at the reservation time. When I went there, the restaurant was closed for renovation. During the night, the office that makes reservation was closed, so we went to the buffet. The next day we went to the reservation office. They said that the restaurant closed without giving them any notice and they offered to reserve another restaurant. However, the last night we had already the mexican. Only after I told them that I was unsatisfied they offered to offer a bottle of wine. My GF does not drink, so I told them if they could offer something different. They refuse saying was not their fault and couldn't do more. I was really disappointed by their customer support!